My company have enabled "Advanced Chat Encryption" for our Zoom messages. This adds a little 'lock' symbol above the message field that says:

"Chat content is Advanced Chat Encrypted. However, this chat's metadata (such as the chat's name and chat members' names) will still be viewable or editable by account owner, account admins, and others designated by the account owner."

This pop-up comes up every single time your mouse cursor passes the icon. This is extremely frustrating as I have multiple monitors set up, with Zoom on my right-most monitor, and my cursor very frequently passes this icon. 

Every time I go to write a message, or move my cursor away from that location, the pop-up message appears. The issue is that it does not dissapear unless you click elsewhere in the Zoom window. 

As per the image attached, you can see that the pop-up covers a large portion of the text in the chat window, which means that if I move my cursor away from Zoom and pass the icon without realising, I have to click back into the window to make it dissapear. 

The pop-up should dissapear when you are no longer hovering, require a click to see it in the first place, or the icon should be moved to a different location such as under the "More Info" button at the top right of the chat window.

I have created a free account (with CC verified) and added 59 users. I have also activated all 59 accounts. I'm unable to see them under company contacts list. (company contacts did show up a couple of times last week, but 99% of the time, the entire internal contacts section is missing)

I have tried on different computers, mobile phones, etc and it's the same. 

When I try to invite one of these 59 people (invite a zoom user to connect button) - it says xxxx is already your contact

Hi zoom, I have a suggestion. Can you please add profile pictures to group chats. Because all other texting platforms have it, and it really helps me organise my groups. As I use team chat for my daily basis. I would like to see if its possible.

Thank you.

Hi, i can see that the Left side bar is a fixed feature and currently no way to turn it off.

My question is this: Can this be made an optional feature, ie let the user decide if they want to use it or not. Have the ability to turn it off or revert to how it was before this feature was updated.

I have seen multiple unresolved tickets on this manner dating back several months now, and am posting to see if Zoom Support or any community champions out there might have any updates on it.

This issue affects myself and many random users throughout my company.  Basically, in Team Chat settings, we have "Play sound when I receive a new message" checked, as well as other settings like Push Notifications being set to "All messages", and nothing else being muted.  Yet users don't get a sound when they receive a new chat, whether Zoom is the active window or not.

I've ensured in all cases that a working audio device (internal speakers or otherwise) was set as the default audio device, both in Zoom and in Windows sound settings.  And I've checked Windows Sound Mixer to ensure the Zoom app itself wasn't turned down.  Sometimes simply re-installing Zoom for an affected user does the trick, but mostly it does not.

We all use Dell Latitude laptops, with some MS Surfaces and Dell desktops, and the issue affects all such devices at random.  The notification sound works for most, but a fairly large number of people seem to have this issue.  We're currently on companywide version 5.12.3, but will be updating companywide soon.  Sometimes updates fix the issue for people, but usually the issue persists through updates.  That has been the case several quarters now.

Does anyone have any ideas here?