I implement zoom web sdk in my website but when website open in mobile browser video icon not showing and chat not working properly. also onUserLeave event not working. In mobile browser not responsive.

Version detail here

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<link type="text/css" rel="stylesheet" href="https://source.zoom.us/2.9.5/css/bootstrap.css" />
<link type="text/css" rel="stylesheet" href="https://source.zoom.us/2.9.5/css/react-select.css" />

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<script src="https://source.zoom.us/2.9.5/lib/vendor/react.min.js"></script>
<script src="https://source.zoom.us/2.9.5/lib/vendor/react-dom.min.js"></script>
<script src="https://source.zoom.us/2.9.5/lib/vendor/redux.min.js"></script>
<script src="https://source.zoom.us/2.9.5/lib/vendor/redux-thunk.min.js"></script>
<script src="https://source.zoom.us/2.9.5/lib/vendor/lodash.min.js"></script>
<script src="https://source.zoom.us/zoom-meeting-2.9.5.min.js"></script>

Hi.  I'm a stenographer and I caption a lot of college classes on zoom both using and not using the API token.  My captions used to roll  up as three lines.  Now, if I'm lucky, I get one and a half lines, then the captions will pop off a new one and a half lines will roll up.

As far as I can tell, I have changed absolutely.  It's frustrating so any help would be sincerely appreciated.

Folks, since my upgrade last Friday to 5.6.8 (2048) (Win 10, 64bit) , I expierence reproducible crashes when starting Zoom (Zoom quit unexpectedly etc. ). OS is fully up to date.

Now comes the hopefully important detail as this is the only difference I am able to detect : this does not happen at work with my laptop (resolution: 3840x2160) , where I use a second monitor   as primary device (!) with a resolution of 2560x1440 - at home, the second display's resolution is lower (1920x1200  but as secondary device !!!). The remaining setup is basically identical: ethernet and monitors attached over USB-C hubs.

Downgrading to older Zoom versions did not solve the issue.

Detaching the second monitor does not help.

Any clues are highly appreciated.

Thx Stephan

The other day, I re-installed the zoom app (iPad), but before re-installing, I could see other people's presence status normally, but after re-installing, all other users' presence status icons are showing available (green square).
Is there any solution?

Hi all,

a user have some issues with the app notification. He just see the number of unread messages but not as a notification on the lock screen. It is not a ios notification setting problem. I test and use my zoom account on his mobile phone. It works, I get the notifcations as a pop up - but with his zoom account nothing, just the number for unread messages on the zoom app increased.

We test the other way too, his account on my mobile - same issue - So it must be a zoom setting, we compared the settings in the app, but all the same. Do you know how to fix this ? We already uninstalled the zoom app, update ios - nothing changes

Thanks

So I have two accounts made for zoom. One is a school account and another is a personal account. The personal account is a new one logged in through google (the school account is also logged in through google). However, when I try to switch accounts, zoom only opens up my school account and does not give me the option to choose what account I want.

I tried contacting support but the robot just says they can't find my account, even when I give the personal meeting ID and the host key.  How do I fix this? I can't even get in contact with a real person through the phone.