cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Admin - Chat Reports missing

Nelsen-Partners
Newcomer
Newcomer

‎2023-11-06 09:00 AM

We are trying to back up chat history for users who are no longer with our company, but I'm not seeing certain options as listed in the documentation (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061552)

 

I'm unable to find "Chat History" under our User Activity Reports as it specifies in the documentation. Is there a place Chat History can be enabled?

 

I have ensured Store Messages to Zoom's Cloud was previously enabled and that the retention for users under Storage has been set to 5 years so that data should be there somewhere.....

0 Likes
0 REPLIES 0