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Chat notifications

Kay9620
Newcomer
Newcomer

Hi so I was wondering if there was a way to turn on chat notifications? I never seem to get any and if I'm on another tab it can be quite upsetting/stressful believe it or not..

4 REPLIES 4

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Kay9620! Here's an article from our knowledge base that details how to change chat notification settings 😃https://support.zoom.us/hc/en-us/articles/205566069-Changing-chat-notification-settings


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

I have the notifications turned on but it is not working.  Any ideas how to get this to work?

Thanks Bri.  The feature is providing notification, but not a notification with sound.  I still have to keep double-checking the app for messages and it causes a delay in my response time.  Is there a way to ensure a sound plays with the notification?

flashdragon1
Newcomer
Newcomer

I agree. There should be notifications for chat, but I don't know how or if there is.