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Chat Box

Moreah
Newcomer
Newcomer

My chat box must have a glitch in it.  It automatically sends empty chat boxes to the group from me even though I didn't send them

7 REPLIES 7

Bri
Moderator
Moderator

Hi @Moreah ! What device and version of Zoom are you using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Moreah
Newcomer
Newcomer

Thanks Bri. Installed the latest version. (maybe that will have solved the problem?)  Using a Mac. Not sure what to do with Zoom AI Companion

SK2024
Newcomer
Newcomer

Hello,

I have experienced the same issue the last 2 Zoom meetings. When viewing the zoom chat during a webinar I noticed that there were empty chat messages sent when I did not. This was happening periodically throughout both webinars. I was also using a MAC. 

Thanks

Sundari 

SK2024
Newcomer
Newcomer

Is there a setting or fix / solution I could be pointed to? Thanks!

Quratul
Newcomer
Newcomer

I also meet such issues for a short period but later on thanks to zoom meetings they resolve my problems

Moreah
Newcomer
Newcomer

Not sure if others can see the same empty boxes? I press "collapse all" and it goes away. The empty boxes only seem to come up when someone else replies to a question. But when I press collapse all, all the replies aren't seen by me (not ideal).

Quratul
Newcomer
Newcomer

yes, this is happening