Zoom Scheduler
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What is Zoom Scheduler?

Zoom Scheduler provides users with the ability to generate slots of availability for attendees to then select a preferred time on both parties' calendars, which reduces time spent going back and forth to sync schedules. If you're still looking for support, browse our Zoom Scheduler support articles or start a new discussion below!

Recent Activity

Resolved! Meeting host and email for invite

I set up my Zoom account with a particular email account for my log on and profile. But when I schedule a meeting a different email appears as the host of the meeting and the invite is sent out from that different email account, not the account which... Show more

I set up my Zoom account with a particular email account for my log on and profile.  But when I schedule a meeting a different email appears as the host of the meeting and the invite is sent out from that different email account, not the account which is on my profile.  I am fairly sure I didn't make this change and I can't work out how to change it back.  Any ideas?


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Changing a meeting host

I am trying to figure out how to work in Zoom scheduler/meetings. My firm has several types of meetings and a few different people who rotate taking meetings based on knowledge and capacity and we are trying to come up with the best way of handling t... Show more

I am trying to figure out how to work in Zoom scheduler/meetings.  My firm has several types of meetings and a few different people who rotate taking meetings based on knowledge and capacity and we are trying to come up with the best way of handling that without the need for an ungodly number of booking pages.  

 

I tried setting up a booking page for one meeting type as an "any host available," but it defaults to only one of the group of hosts no matter how many meetings I schedule.  Fine, but when I edit the meeting to make someone else the host, it doesn't remove the meeting from the original host's calendar, notify the client, or notify the new host.  Is there a way around that?

 

The booking pages are also allowing for overlap between scheduled meeting types.  While testing this I was able to book more than one meeting at the same time for the same host.  How do we ensure that doesn't happen?

 

Thanks!


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Zoom Scheduler not showing Google Calendar as an option

I am trying to set Zoom Scheduler to sync with my Google Calendar. When I go to set up it only shows the option to sync to an iCalendar or Outlook. I have added the Zoom add on to my Google Calendar and it gives an option to set up a Zoom meeting thr... Show more

I am trying to set Zoom Scheduler to sync with my Google Calendar.  When I go to set up it only shows the option to sync to an iCalendar or Outlook.  I have added the Zoom add on to my Google Calendar and it gives an option to set up a Zoom meeting through Google Calendar.  I also get an email notice in my Google Email when a meeting is scheduled through Zoom Scheduler and I can acknowledge and it populates on my Google Calendar.  Is there a trick to get Google Calendar as an option in set up?


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Zoom Scheduler calendar issues

Hoping somebody can help with this as I’ve been sending multiple messages with support but I am still without a resolution. I have been using Zoom Scheduler for at least a couple of years now and I have always used the same calendar. For some unknown... Show more

Hoping somebody can help with this as I’ve been sending multiple messages with support but I am still without a resolution. I have been using Zoom Scheduler for at least a couple of years now and I have always used the same calendar.  For some unknown reason, over the last week or so I have been receiving requests to authorise integration with my calendar, once I did this it worked temporarily but now my calendar has completely disconnected and I am unable to integrate at all. 

 

Just to confirm that I have made no changes to my account etc but it seems after the most recent Zoom update this has caused issues. I am using Mac desktop app. Any help or suggestions appreciated. 


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Pas le même compte ID suite changement d'ordinateur

Bonjour à tous,Je rencontre un problème que je ne sais pas résoudre. En effet, j'organise régulièrement des visios pour un groupe de personnes qui se connectent systématiquement avec les mêmes codes ID de réunion et code d'accès.Je viens d'acheter un... Show more

Bonjour à tous,

Je rencontre un problème que je ne sais pas résoudre. En effet, j'organise régulièrement des visios pour un groupe de personnes qui se connectent systématiquement avec les mêmes codes ID de réunion et code d'accès.

Je viens d'acheter un nouvel ordinateur sur lequel j'ai installé zoom, et hier soir, alors qu'une réunion était organisée,  ma salle d'attente est restée vide, personne ne parvenait à se connecter, alors que je me suis connectée avec le même email et mdp que d'habitude. Les participants recevaient un message comme quoi une autre réunion était en cours.

Et effectivement, à bien y regarder, mon ID de participant est différent, et les ID de réunion et code d'accès également.

Comment faire pour retrouver mon ID de participant, mes codes ID de réunion et codes d'accès  habituels ?

Merci de votre aide,

Bien à vous, cb2_2


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Scheduler Issue

My Scheduler calendar was working fine last week.  Now i get the following message.  What could be causing this issue?

 

The host's availability could not be retrieved

Please contact the organizer to resolve their calendar connection

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Setting a Default Google Calendar via Zoom Calendar

I am having the hardest time finding this solution. I, like so many others, have multiple Google Calendars. You know, Family, Personal, Business, etc. I want to automate Zoom to select my Business calendar when scheduling meetings. Is this possible? ... Show more

I am having the hardest time finding this solution. I, like so many others, have multiple Google Calendars. You know, Family, Personal, Business, etc. I want to automate Zoom to select my Business calendar when scheduling meetings. Is this possible? Currently, I must first select the calendar, which defaults to my Personal calendar. 

 

Thanks, DD 


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Scheduler issue: Can't change date range in scheduler

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.I can click on the 'Previous' button, b... Show more

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. 

When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.

I can click on the 'Previous' button, but not on the 'Next' button.

If I click on the 'Previous' button and try to push 'Finish' in the 'Host' tab, I am taken back to the 'Availability' tab, where the same issue persists.

Note that this is even the case if I remove all date overrides in the past and change the schedule to not include any past dates.
The issue is the same in Safari, Chrome, and the Zoom app (Mac).

Help!


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Schedule error: 2147220987

Having this error in the desktop app and cannot look at calendar or schedule a new meeting.

What is going on?

Available time slots are not appearing

Somehow my picked time slots on all Tuesdays are not appearing on my planning page. Also: can I re-open a time slot which I have been using for a test? The chatbot is not helpful.