Hello Zoom Team 🙂 

I have activated the Support Interoperability for Zoom Rooms on our environment and after app update the icons for teams and Webex automatically showed up on the screen but... every time i enter a teams ID on Zoom it stays on loop and never joins the teams meeting... any extra steps to take on Teams side? 

thanks in advance for all the help

Hi,

I used to see contact list on iPad Zoom Controller and I could simply scroll through and invite people to join a meeting. However since couple of weeks, it does not show contacts list anymore until I search for the contact. This is very unconvinient, since I have to type contact name everytime I want to invite one to the meeting.

Any ideas?

Thanks,

Damjan

We have 3 Zoom Rooms setup in our facilities, all on Windows computers (2 are Windows 10, and one is Windows 11), and all 3 use an iPad for the Zoom Rooms Controller app.

Upon installing Zoom Rooms on the Windows 10 computers, we chose settings to ensure that Zoom Rooms would never turn off, i.e., giving permission to the Zoom Rooms app to restart the computer, allowing the account hosting Zoom Rooms to auto-login, and all other settings presented during installation that help Zoom Rooms be always-on. We have not yet configured these settings on the Windows 11 computer.

Albeit these settings worked for a while, over the past few weeks I've found the Zoom Rooms application is off every time I visit one of our facilities with a Zoom Room installed on a Windows 10 computer.

This is a big problem because we do not want to leave a mouse and keyboard out since it's possible for users to log out of the account hosting the Zoom Rooms application. But we have been leaving a mouse out so people can double-click and start the Zoom Rooms application.

Just this morning one of our users had to use the mouse to start Zoom Rooms, subsequently found the keyboard, accidentally logged themselves out of the profile hosting Zoom Rooms, and required staff to visit the facility to log them back in. This also delayed the user's ability to start their class.

It's worth noting that I've also changed the Zoom Rooms passcode, at the chance someone was using the passcode to exit Zoom Rooms, since you cannot close the app without the passcode, but the app is still closing somehow.

I tried locating logs or something I could use to troubleshoot but could not find any such records. The service logs seem to only include info on the iPad's battery.

Any help will be greatly appreciated.

We have a setup whereby two organisations are co-sharing an office. Within the office space there are two meeting rooms. We would like to setup the rooms as Zoom Rooms for hosting meetings but would like to allow both organisations to schedule these.

The organisations are capable of setting up calendar sharing between them so they can both share room calendars but if one organisation "owns" the zoom room license, can the other one book meetings in that room?

When I am going to schedule a zoom call, with the new version I can only use the outlook, google and exchange calendar.   I can't use ical and also I am using a IMAP account, which is not included in the option.

In the previous version, it took me directly to my apple calendar.  Now is not possible.

Hi All,

My organization has 12 Zoom Room licenses. We are bringing another Zoom Room online. I deleted an old room that we no longer use in hopes to assign that license to the new one. However, after deleting the old room it still shows there are 12 Zoom Room licenses in use. Does anyone know how to free up room licenses?

Thanks

We will have 50 people in a meeting and will ask them to break out to answer 1 of 3 potential questions; it's the attendee's choice as to which question/room they want.  Can we limit each room to 5 participants and have Zoom open a new room for additional participants that want to address that particular question?  Is there a feasible workaround to do this manually without taking too much time?