We have some home users running personal zoom rooms. I've authorized their calendars in the Zoom portall.

Having issues with one user: when the user logs into pair the room there is no calendar/room available for them to choose.

We're running the latest Zoom rooms application on Windows 11. The controller is an android tablet running the latest zoom rooms controller.

I've reauthorized their calendar multiple times. 

Any ideas why this user's calendar isn't showing?

Hello! 

Just installed a zoom room with Rally Bar and Tap IP. I'm struggling with the best way to schedule a Zoom Room meeting. I have Exchange Room resource setup and can reserve the room and it shows up in the Tap IP. But i have to invite the conference room to a meeting with my personal ID for it to show up as a joinable meeting on the TAP IP. 

Ideally i want to schedule a meeting and reserve the zoom room using the Zoom Room account/ID, not my personal Meeting ID and do it all through Outlook.  Is this possible? I'm trying to make it easier for all my users who don't all have zoom accounts. But i want them to be able to have a zoom room meeting. 

Would appreciate the help!

Hello All, 

We are trying to configure the Zoom Room digital signage for a User who would like 4 different Clocks to display the time for 4 different Time Zones. We have tried using an internal URL to link to a small website that have the clocks displayed. But we get an Error when trying to use (Websites that were outside of our network seem to work) The URL that we are using is the IP followed by the Port number. It isnt an HTTPS address so we arent sure if thats why. 

Any ideas or a better way of setting something like this up? App, widgets, etc. 

Thanks. 

We are having an issue where in gallery mode everyone's video is fine, until someone speaks.  When someone speaks their box in the gallery view is just a grey box.  This only happens in the room where the zoom room is and all remote participants do not have this affect.  Exact description from the user at the time is below:

I just did a test call with a couple of my colleagues and when the zoom meeting is set to “gallery” view one persons box is gray even though they have their video on, and sometimes when another person talks their box goes gray. When I changed the view to “thumbnail” view or “speaker” view there was no gray boxes so it only seems to be happening in gallery view.

Hello,

We have Zoom rooms working with both Zoom and Teams with no issues.

We're however having problems with meetings that are initiated from Google Meet.

The Google Meet host, sends the Google Meet invitation to our Zoom Room calendar.  

The Zoom Room then displays the Google Meet event with the "Join" button.

Pressing the "Join" button causes meeting to appear to launch, but stays in the "Joining meeting.." and never joins the meeting.

Alternatively, I can join the meeting by selecting the Google Meet icon in the Zoom Room (Tap controller) and enter the Google Meet meeting ID.  This allows me to join the meeting with no issues.

As mentioned above, this is not a problem with either Zoom or Teams meetings.

Could someone shed any light on this?

Hello,
I was told Zoom Rooms USB whitelisting has been changed from VID/PID (usb unique identifiers) to USB friendly names. 
I can't find official document on how this works. For example, we have rooms that have BYOD functionality which involves switching cameras and USB audio away from the ZR PC, to user's laptop. So we typically re-name the USB devices (most vendors allow it) to something like Room Audio etc. It seems like that will not longer be possible, if we want Zoom to leave the DSPs to handle echo cancelation etc. 

Can someone clarify in detail? Thanks.

Hello,

 I want to use the zoomrooms.I only have an ipad mini1 . The controller needs ios 10.But my ipad mini1 can only  be upgraded to ios 9.3.6;  Could I hvae some ways to install the older version  on my ipad mini1?

And  can the Android version of the controller be bound to an account like the iOS version?

I have a NeatPad as a controller in a Zoom room, and the join from a room has stopped functioning in my rooms with NeatPads as controllers, and the ultrasonic pairing control is no longer on the device. All my Zoom Rooms with Ipad controllers work fine with the ultrasonic pairing. Anyone have the same issue?