Hi all,

We have recently activated the Zoom  Room Check-In feature on a subset of our meeting rooms, and overall I think it works very well. 
After surveying our end users after a few weeks, the most common complaint is a use case that Zoom have not taken account of.

In a scenario where a meeting room is booked with a Zoom Link included, frequently the meeting will not have any remote users (remote users on-site that day, on leave, no requirement to join) - and the meeting will be in-person only (1-1 meeting etc). 
When this situation occurs, there is no way to check into the meeting. The "check-in" button is not available on the controller tablet/device, as the room assumes that the Zoom Call will be joined.
If the in-house meeting does not have any need for a screen share, the room will not be checked in.

This is causing frustration to our users as this scenario occurs quite often.
So the only way to check into that meeting, is to join the call and end the call.

I feel like the Tablet Device should have the "join" button AND the Check-In button.

Does anyone know if there is a way around this, or if this is something that Zoom are aware of and the option of the 2 buttons (Join, Check-In) is something that will be released in a later update?

Many thanks,
Brian 

Hi I can't join any Zooms using Zoom Workspace because it keeps saying that I need to update the app to version 5.16.6 or higher. I'm pretty sure I've downloaded the latest version and I don't know how to update to another version. I tried attaching screenshots but can't seem to do that. 

Thanks,

Micaela 

I can't find any way to retrieve the meeting ID of meetings scheduled through Zoom Room Google Calendar Integration without having to go to the room controller to send an invitation to an email address.

Users successfully book the Zoom Room calendar resource but does not receive any notification of the meeting ID generated for the booking. Is there any way to retrieve the meeting ID remotely, without having to access the controller?

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