Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Resolved! I am using Zoom with Poly X50 and the wireless proximity sharing does not work

the wireless proximity sharing does not work with Poly system, it asks for a sharing key or a meeting ID each time

The feature fails for the whole organization and we did not do any network changes lately, it just stopped working since last Tuesday.

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Teams app just spinning when trying to connect from a zoom room using a Poly x50

so recently i noticed that when i try to connect to a teams meeting from one of my zoom rooms on a poly x50. will not connect it gets stuck on connecting and never goes any further. my work around has been to use the sip address for the teams meeting... Show more

so recently i noticed that when i try to connect to a teams meeting from one of my zoom rooms on a poly x50. will not connect it gets stuck on connecting and never goes any further. 

 

my work around has been to use the sip address for the teams meeting. 

on a tc8 touch pad 

1. hit the down arrow under new meeting 

2. select sip/h323

3.enter sip address for the teams meeting or the H323 address

this connects right away. 

all my devices are running (5.17.5(2521) for the tc8) & 5.17.7(5) for the poly studio x50

 

poly software is 4.1.3-394009

 

 


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What prevents installing Zoom Room application on Cisco Room Series hardware?

Frankly, Cisco hardware experience remains best in class for several use cases and they enabled the option to run Microsoft Teams application on the Cisco hardware room series. We have some users interested in this experience but would like to demo t... Show more

Frankly, Cisco hardware experience remains best in class for several use cases and they enabled the option to run Microsoft Teams application on the Cisco hardware room series. We have some users interested in this experience but would like to demo the option. We cannot find any download for the zoom room appellation. Use cases  are the Cisco Board, Deskpro, Room Kit EQ, Room Bar Pro, Room Kit Plus and Room Kit Pro would be most implemented if it is possible.

1. When will it be possible? 

2. What is holding up the option to install the Zoom Room application so that the Cisco hardware can operate as a native zoom room? 


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Security Warning: Untrusted Server Certificate

Anyone else ever receive this error and know how to resolve?

5159d989-ffe3-42c4-a6cf-8b544c16eb05.jpg

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Resolved! Zoom Rooms Daily Tests

Hello, I would like our technicians to do daily room tests for our physical Zoom Rooms, You can use https://zoom.us/test from a normal computer, but from a Zoom room you can't use this service as you can't enter "test" as the meeting id. There is no ... Show more

Hello, 

 

I would like our technicians to do daily room tests for our physical Zoom Rooms, 

You can use https://zoom.us/test from a normal computer, but from a Zoom room you can't use this service as you can't enter "test" as the meeting id.

 

There is no option on the touch panel to run a test call.. 

 

How do you do this?

 


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Resolved! receiving H.323 calls. on a zoom room enbled device . POLY x series

I have good number of Poly x50s/30s in my environment. all these systems have specific h323 addresses assigned to them. In native Poly mode I can have incoming calls via the assigned addresses. in Zoom Mode I cannot call into these devices using the ... Show more

I have good number of Poly x50s/30s in my environment. all these systems have specific h323 addresses assigned to them.  

In native Poly mode I can have incoming calls via the assigned addresses. 

in Zoom Mode I cannot call into these devices using the assigned addresses. 

is there something I am missing in the settings? do they need to be provisioned for this to still work? 

 

also, when switched to Zoom as the provider the device loses some features. is this something that will be available in the near future? mostly the remote monitoring feature at least would be great to have.  


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Control Panel Pairing Code

Good dayI am busy collecting data from our UC Engines. The rooms that are Zoom enabled, use UC-ENGINE-SD-Intel NUC NUC8i5BEK, and Crestron TSW-1060 touch panels as the in-room control panel. They are both on the same network and hardwired as well. I ... Show more

Good day
I am busy collecting data from our UC Engines. The rooms that are Zoom enabled, use UC-ENGINE-SD-Intel NUC NUC8i5BEK, and Crestron TSW-1060 touch panels as the in-room control panel. They are both on the same network and hardwired as well. 
I need to sign into the back end to retrieve the data, but I am unable to log back into the account the room uses. 

So usually, I reboot the engine. Where a Microsoft Teams Room in room control panel will pair and sync automatically, the control panel in the Zoom room needs to be paired again. 
Is there a way to make this pair automatically or remotely? As one should go to the Zoom link displayed on screen to acquire a code.

Or, is there a way to log back into the account which the room uses?

 

Any advice will be much appreciated.


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Zoom recording through Meeting rooms - Recording symbol was there - How can I access the recording?

Zoom recording through Meeting rooms - Recording symbol was there - How can I access the recording? Conference room was the host in that case.

Resolved! Video configuration

Hi, 

I don't know why, but my video on zoom became vertical, that is, I see others in a normal screening, but my screening image rotated 90º and people see me in that way. How can I come back to normal video screening?

Can anyone help me?

Thank you

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Mises à jour

Bonsoir,

Zoom me demande de procéder à des mises à jour mais il est, à chaque fois, impossible de les télécharger. pourquoi ? Que faire ? Merci pour votre aide précieuse