Zoom Rooms and Workspaces
cancel
Showing results for 
Search instead for 
Did you mean: 
Weekly Leaderboard

What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

zoom admin portal equipment update

In the Zoom admin portal, under room management, when I select a Zoom room, I notice that equipment updates do not occur automatically. Even when I click on "Upgrade," it doesn't work. The only way to update is by connecting directly to the equipment... Show more

In the Zoom admin portal, under room management, when I select a Zoom room, I notice that equipment updates do not occur automatically. Even when I click on "Upgrade," it doesn't work. The only way to update is by connecting directly to the equipment.

Even after updating the equipment by connecting to it directly.

On the Zoom portal, the mentioned update has not been applied, and the equipment is still displayed with its previous update.


Show less

reply-icon Latest Reply - 

Picture in Picture On Zoom Room

I work at a TV station that also operates multiple PTZ cameras for board room meetings. There is the table for the boards, a podium, and a computer desk that we often switch between while having two picture-in-picture windows at the bottom left and b... Show more

I work at a TV station that also operates multiple PTZ cameras for board room meetings. There is the table for the boards, a podium, and a computer desk that we often switch between while having two picture-in-picture windows at the bottom left and bottom right corners so you can see the back and forth discussions while not having to switch the cameras constantly.

 

We are looking into doing Zoom Rooms so we have flexibility in terms of remotely covering the meetings, however we were told by the person looking to install the new setup that Zoom Rooms do not support picture-in-picture the way we do it now, but I understand that Zoom does updates to their software.

 

Is there native support for having picture-in-picture with Zoom Rooms the way I described? Otherwise, is there any third party software like a plug-in of some sort available that would support that kind of picture-in-picture?


Show less

reply-icon Latest Reply - 

Resolved! Zoom Certification Course

Hi Zoom community,

 

I'm wondering if there is a complete Zoom certification course, similar to Microsoft Teams and Cisco?

reply-icon Latest Reply - 

Resolved! Transient Connection Error on NEC Displays in Room Controls

has anyone else seen this?In two different zoom rooms with NEC displays, the displays have started failing to turn on and off for meetings. When I go into manual Room Controls at the iPad or virtually in a browser, it looks like this: If I click on R... Show more

has anyone else seen this?
In two different zoom rooms with NEC displays, the displays have started failing to turn on and off for meetings. When I go into manual Room Controls at the iPad or virtually in a browser, it looks like this:

 Screenshot 2024-11-26 090633.png

If I click on Retry, the devices all work fine for a minute, and I can turn the displays on and off. Within a few minutes, the connection errors return. Retry always fixes the problem for a few minutes. The NEC projectors are not affected.
In both rooms, the displays, projector, and Zoom PC are on their own dedicated room AV switch. No display firmware has been changed. This room has been working well for 3 years, and the room profile has been unchanged for almost two years.
I've opened a ticket, but as usual, it's hard to get past the "have you tried power cycling" stage.


Show less

reply-icon Latest Reply - 

Resolved! Fire TV Omni Cant connect to Video or Audio of the Webcam

Hello, Recently we setup a new office that has Fire TV Omni's and Logitech C920 webcams (As per recommended by amazon for compatibility to the TV's). We have the Zoom app on the TV's but when going into a meeting or test meeting, the camera or microp... Show more

Hello,

 

Recently we setup a new office that has Fire TV Omni's and Logitech C920 webcams (As per recommended by amazon for compatibility to the TV's).

We have the Zoom app on the TV's but when going into a meeting or test meeting, the camera or microphones are not picked up.

 

In the settings, it shows the camera seen as an external camera but there is no video feed and the camera itself does not have the light on as it normally would when the video is being seen.

We have tried mix and matching cameras, uninstalling and reinstalling the zoom app.
The camera and microphone works in other apps, just not zoom.

We allow all permissions that it prompts for. Went into the Application settings and allowed Zoom to view and use the camera and microphone, nothing has worked.

 

The turn camera on or off is grayed out. 

 

Amazon states it is an issue with the Zoom app and to contact zoom support.
Any suggestions or modifications to the app I can make, so this works?


Thank you in advance!


Show less

reply-icon Latest Reply - 

Resolved! Zoom room vs workspace

Hi everyone, I am new to Zoom rooms and I need some help.We have a zoom room with an ipad controller. If I want my team to join in I have to add them. Can I rather create a recurring meeting and everyone can join automatically? Will that not be bette... Show more

Hi everyone,

 

I am new to Zoom rooms and I need some help.

We have a zoom room with an ipad controller. If I want my team to join in I have to add them. Can I rather create a recurring meeting and everyone can join automatically? Will that not be better?

Any other suggestions?

 

Thanks

Theresa


Show less

reply-icon Latest Reply - 

Resolved! Co-host settings

Hello, 

I am trying to find out if there is a way for co-hosts to set others in the meeting as co-hosts. 

Thanks for the support!

reply-icon Latest Reply - 

How to delete extra Zoom Room showing in companion mode to pair with

How to delete @zoomroom (using a personal device) which is not visible in room management but showing in companion mode to pair with.

Attached is the screenshot for reference highlighted in red

Screenshot 2024-12-08 at 12.44.02 AM.png

Screenshot 2024-12-08 at 1.08.49 AM.png

 

Feature Request: Ipad controller - Move "Participants" back to first page.

With the addition of Zoom AI Companion button to ipad ZR interface, the Participants button has been shifted over to the 2nd page (behind . . . More button) - that's a fairly important button/indicator to have visible on the main page. Can that pleas... Show more

With the addition of Zoom AI Companion button to ipad ZR interface, the Participants button has been shifted over to the 2nd page (behind . . . More button) - that's a fairly important button/indicator to have visible on the main page. Can that please be moved back to the first page? Maybe it can be swapped with the Security or AI Companion buttons. Those aren't really used much and I think could go on the 2nd page instead of Participants.


Show less

Resolved! Zoom rooms

Setup a Zoom room with rally plus system and tap for my employer for our meetings. Signed into tap with admin info. We don’t know how to schedule meeting for the tap. Tried google calendar but does not give me option to select room. Should I setup ta... Show more

Setup a Zoom room with rally plus system and tap for my employer for our meetings. Signed into tap with admin info. We don’t know how to schedule meeting for the tap. Tried google calendar but does not give me option to select room. Should I setup tap with another user? Is there setting I need to change? Can everyone in company schedule a meeting in that room? Please help


Show less

reply-icon Latest Reply -