On 2 different Companion Zoom Rooms configurations, we have noticed that the paired Companion Zoom Room is losing its pairing, despite the setting on the host Zoom Room: Remain paired until manually unpaired.

Are there "sleep" settings, on the Companion Zoom Room or host Zoom Room, to be aware of that could be causing this issue?

The affected configurations are:

1. A Neat Board paired to an integrated room

2. A Logitech Rally Bar connected to a Samsung 75" touchscreen paired to an integrated room.

Please advise if any further details may be needed.

I've just signed up for a zoom room licence as I would like to set up a zoom room that is always on so that members in my membership can meet without me having to be there as a host. I can't seem to find the settings I need in room management for participants to be able to join and leave before the host. Or for a meeting to be always on. Can anyone assist. I've un toggled the waiting room setting. 

Hello there,

does anyone know reliably, how many video signals can be connected to a Zoom PC (Dell) in order to provide online lessons to students (hybrid)? Particularly there are...

...two Poly e70 cameras, connected via USB-Extender,

...a teacher's notebook (over HDMI-USB capture card and subject to be connected and disconnected on a daily basis, since the teachers each bring their own device),

...a document camera (connected to the Dell Zoom-PC via Ethernet) and

...a whiteboard camera (also connected with the computer via Ethernet).

Feel free to drop me a line if I missed something. 😉

Thanks in advance, have a good one - and wherever applicable: happy holidays! 😉

gadget_muc

Hello,

My company recently updated a CRC license to our tenant.  While I see this purchase in the billing section I only see 1 CRC port in the tenant.

Does this take some time to replicate to the CRC ports or do I have to apply this license.  If I need to assign the license what are the steps to do so?

Thanks,

John Asche

My org has 40+ Zoom Rooms that use iPads as the controller. I have added the MS Teams icon to all of them and for the most part it works fine. However, there are a few that keep dropping the MS Teams icon.

We keep all of our devices updated to the latest software versions, I have ran the Powershell commands to make sure all calendars are the same as far as settings are concerned and as stated above, roughly 37 of the rooms have had no issues for months. Teams meetings appear on the calendar with the Join button enabled.

Recently, I have been working in one of our Boardrooms, uninstalled all Zoom software, cleaned the PC running Zoom Room client, reinstalled, same on the iPad. The first time the icon appeared on the Home screen and worked fine but then it disappeared a few days later. 

When I tried the same process again it does not appear, Teams meetings will show on the calendar but no Join button and no icon.

If anyone has seen this type of behavior, could you let me know if you were able to fix it and what had to be done?

Thanks