I am having an issue with Zoom audio recordings on Mac. (MacOS v.15.0.1, Zoom version: 6.3.11 (50104)

When I listen back to my side's recording, it sounds as if there's a slight distortion—almost an echo. (Other person's audio is fine) If I didn't know any better, I would think the audio track is misaligned, as if sounds like there are two audio tracks playing in quick succession, creating a noticeable echo effect. (I have good room acoustics, and have narrowed down the issue to Zoom)

Here's what I've tried to troubleshoot this:

- Tried multiple USB mics in Zoom, they all reproduced the issue in Zoom.
- I tried recording audio in QuickTime Player to see if it was a microphone issue. (The audio was great, no issues)

- I tried restarting my Mac, zoom issue persisted.

- I tried uninstalling/reinstalling Zoom, issue persisted.

Not sure if this is helpful, but I've narrowed down the issue start date to somewhere in between (10/24/24 and 11/08/24) by listening to old recordings. Looks like Zoom has a small update on 10/28/24.

I'm really stuck on this one, and would appreciate any help!

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity.  When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom".  When I do this it it opens a "Converting meeting recording" but it does not start.  Perhaps the sudden shut down of the power cut has corrupted the file.  Does anyone have a suggestion on how I might recover the recording?  DMA001

Hello! I work for a nonprofit, and we are trying to find a way to still use Zoom with our Meta/Facebook Portal TV in order to streamline meetings with our teammates who are on the ground providing humanitarian aid to people facing the realities of war in the Democratic Republic of the Congo.

As far as I can tell, the only browser still available on the Portal TV is the Vewd Browser. Using this browser, I have tried on both a normal and private tab to join a zoom meeting. I am able to access https://app.zoom.us/wc and enter the meeting code, but I cannot get much further than that. This is because a box pops up that asks for me to press Allow so that Zoom can use my camera and microphone, but then the Allow button never pops up. I also think that the Portal TV itself may be blocking me from entering the meeting. I think a box popped up for a few seconds that said so, but I haven't seen it pop up since, so I am wondering if I misread the message.

If anyone can find out how to allow one's camera and microphone to be used by Zoom on the Vewd Browser on a Portal TV, please let me know! Also, if anyone knows how to download another browser to the Portal TV that will allow me to access Zoom, please let me know! Our teammates who are currently facing the realities of war in the Democratic Republic of the Congo would greatly appreciate it 🙂

Hallo everybody, 

we want to use zoom technology for an art project. Our ideas is that we share a meeting (or room) link - people should be able to log in any time to record a short video statement which should be recorded on our computer. Any idea how to realize this with zoom technology? 

We are more than happy about any support. 

Warm regards! 

Hi there! We have a couple of spots where we have deployed a ZR without a controller - just use a wireless mouse / KB to navigate. It worked fine since installation but yesterday both rooms have stopped working and are prompting 'Tap Controller to Start'.  There is no controller that has been paired with these rooms ever, and they were working fine for the last few months. 

From my eye test, I can't see that anything changed in the ZR admin portal. 

Thoughts?