Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Resolved! Unhide non-video participants by default

Hello! We are using Zoom Rooms with Neat devices in our offices and we are missing one option in our setup.We want to unhide non-video participants of meetings by default - is it somehow possible? We know that in the meeting we can do it manually, bu... Show more

Hello!

 

We are using Zoom Rooms with Neat devices in our offices and we are missing one option in our setup.

We want to unhide non-video participants of meetings by default - is it somehow possible?

 

We know that in the meeting we can do it manually, but we did not find a way how to set up for every planned meeting.

 

Thank you for all answers,

D.


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reply-icon Latest Reply - 

It takes too long when moving to a small meeting room.

It takes too long when moving to a small meeting room.I use a small meeting room a lot. When I am placed in the small meeting room, it takes too long, it takes almost a minute, it doesn't seem to be a matter of communication. When the family used tog... Show more

It takes too long when moving to a small meeting room.

I use a small meeting room a lot. When I am placed in the small meeting room, it takes too long, it takes almost a minute, it doesn't seem to be a matter of communication. When the family used together, it takes so long on my computer.It was not a problem until 2 weeks ago, but this phenomenon suddenly occurs from one day. Is there a kind of program and likely?


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The transfer of jpg file is restricted by your account administrator

I get (in meetings in MY account) this message:"The transfer of jpg file is restricted by your account administrator"I've double checked everything. Send files via meeting chat is on (I can do PDFs, but not JPGs). I have set up a whitelist of these f... Show more

I get (in meetings in MY account) this message:

"The transfer of jpg file is restricted by your account administrator"

I've double checked everything.   Send files via meeting chat is on (I can do PDFs, but not JPGs).  I have set up a whitelist of these file types:  .jpg,.pdf,.png,.gif,.tif

I hate people who post questions on boards where the answer is easily researched, but I'm stumped.

Help!  Thanks in advance for your time.


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Virtual Receptionist - No Zoom Phones

I am troubleshooting our virtual receptionist kiosk; the reception function is set so that multiple users are assigned to receive the call. The calls are not consistently going through. We do not have zoom phones so the action type is "contacts or zo... Show more

I am troubleshooting our virtual receptionist kiosk; the reception function is set so that multiple users are assigned to receive the call. The calls are not consistently going through. We do not have zoom phones so the action type is "contacts or zoom rooms from the account" and 2-4 users are assigned. How does the system determine what users to call? What happens if someone doesn't answer the call? Is there a way to set it to forward to another account contact?  I would like to have the calls go to multiple account users without having to purchase Zoom phone license or only calling one person per action button.


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Combine Zoom Rooms update via Intune and Zoom portal

Good afternoon!We have MDM server (Intune) which is used for deploying Windows machines. When machine is registered to Zoom Rooms we also want to have ability to upgrade it remotely via Zoom portal When Zoom Rooms app is deployed to PC, I link it to ... Show more

Good afternoon!
We have MDM server (Intune) which is used for deploying Windows machines. When machine is registered to Zoom Rooms we also want to have ability to upgrade it remotely via Zoom portal

 

When Zoom Rooms app is deployed to PC, I link it to room using activation code and initiate upgrade via Zoom portal. In 30-60 minutes it doesn't arrive to PC. However if app was installed locally and linked to Zoom Rooms, it start to update in 5-10 minutes.

 

Deployed via Intune with next setup: "msiexec /i "zoomrooms-6.3.0.5145-x64.msi" /quiet Silent=true AcceptGDPR=true SystemOption=510" as Win32 app


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Gesture Recognition in Zoom Rooms

Currently, Gesture Recognition ("I physically raise my hand and Zoom detects and posts a reaction that I am raising my hand.") is a function available in Zoom meetings through the Zoom Desktop app. Is there a way to have this working in a Zoom Rooms ... Show more

Currently, Gesture Recognition ("I physically raise my hand and Zoom detects and posts a reaction that I am raising my hand.") is a function available in Zoom meetings through the Zoom Desktop app. 

 

Is there a way to have this working in a Zoom Rooms evironment? 

  • If so, how do you even go about turning it on

Does this need to be a feature request?

  • I did not see any mention of this in upcomming notes but I may have missed it.

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Switching "primary" screen in a DTEN dual screen Zoom Rooms setup

We have a dual-screen Zoom Room, utilizing 2 DTEN touchscreens in what I believe is a DTEN configuration of dual screens.We were wondering if anyone had any experience with this configuration and/or if there's an obvious Zoom Rooms setting such that ... Show more

We have a dual-screen Zoom Room, utilizing 2 DTEN touchscreens in what I believe is a DTEN configuration of dual screens.

We were wondering if anyone had any experience with this configuration and/or if there's an obvious Zoom Rooms setting such that the "primary" monitor can be swapped.

The reason for this is because the current "primary" monitor, meaning the monitor that has the Zoom Rooms controller panel, is having an issue with its touch capability. Rather than physically swapping the position of these monitors, and then come to find out that wasn't the solution, we wanted to find a configuration solution.

My guess is that it's a DTEN and/or Windows dual monitor setting. Just wanted to see if anyone in the community had any experience or could shed some light on this issue.

Thanks!


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Save Chat

How do I save chats on zoom when I don't have the three dots option

reply-icon Latest Reply - 

Yealink RoomCast Zoom Room disappears from Airplay visibility at same time every day

I have a bizarre think happening and I can't figure it out.I recently purchased 3 Yealink RoomCast appliances licensed for and running Zoom Rooms. The plan is to use these as both digital signage machines and airplay receivers so that our teachers ca... Show more

I have a bizarre think happening and I can't figure it out.

I recently purchased 3 Yealink RoomCast appliances licensed for and running Zoom Rooms. The plan is to use these as both digital signage machines and airplay receivers so that our teachers can mirror their screens. We have six total Zoom Rooms (Logitech Taps/Windows NUC) that work more or less as expected. I've also purchased a handful of Azulle Ally windows appliances with Zoom Rooms to do the same thing. They perform their functions, but are a bit tricky to manage. 

 

The weird problem I'm running into is that the Yealink Devices work as expected from 8:00am EST until about 12:00pm EST. My teachers can airplay to them and all is well. By 1:00pm EST, however, all three of the Yealink devices disappear from being seen by any of our Macs or iPads or iPhones. The device is still turned on. It is still visible and controllable via the control panel at zoom.us in my account portal. I can reset it or reboot it...but it stops being visible for Airplay Screensharing for at least 30-45 minutes. As I type this, they just came back into visibility. This happens daily. All of the system settings in Zoom are identical to my Azulle and Logitech appliances, but only these new Yealinks are dropping from visibility. Has anyone seen similar behaviors on their Zoom Platforms? Does anyone have a handy solution? Thanks!

 


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Noise suppression when running Zoom on Crestron MTR

Running Zoom meeting on a Crestron Microsoft Teams Room System. Noise suppression setting has changed, default noise suppression is now Browser built-in noise suppression. This setting allows a distracting amount of background noise (typing, papers s... Show more

Running Zoom meeting on a Crestron Microsoft Teams Room System. Noise suppression setting has changed, default noise suppression is now Browser built-in noise suppression. This setting allows a distracting amount of background noise (typing, papers shuffling) to go across the call. If I select Zoom background reduction we no longer hear the distracting background noise. How can I permanently make Zoom background noise reduction the default noise suppression selection on all of my MTRs?

 

I do not have the issue when running Teams, only zoom meetings

 


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