Zoom Rooms and Workspaces
cancel
Showing results for 
Search instead for 
Did you mean: 

What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Resolved! Jabra Panacast 50 VBS Changing Tv display "Tap Controller to Start Display" screen

Have a Jabra Panacast 50 VBS that we want to change the "Tap Controller to Start Display" screen to our company logo. (Not a virtual Background) Has anyone been able to add file to change that screen? have seen some vague answers to this but still no... Show more

Have a Jabra Panacast 50 VBS that we want to change the "Tap Controller to Start Display" screen to our company logo. (Not a virtual Background) 

Has anyone been able to add file to change that screen? have seen some vague answers to this but still not seeing the correct menu options.

 

Referencing this https://community.zoom.com/t5/Zoom-Rooms-and-Workspaces/Tap-Controller-to-Start-Display/m-p/157695/highlight/true

 

I don't see a "Rooms Profile" in settings which seems to be the key. 

 

Is it a limitation on the hardware we have? Do I need to have the admin account get to the "Rooms Profile" menu to add the file for the background?   


Show less

reply-icon Latest Reply - 

Resolved! Acknowledging a Package Pick-Up Within Delivery Management

It seems that the only way for a recipient to acknowledge that they've picked up a package in Zoom’s Delivery Management system is through a designated kiosk. I don't want to spend money on a device just to perform this function. Is there no way for ... Show more

It seems that the only way for a recipient to acknowledge that they've picked up a package in Zoom’s Delivery Management system is through a designated kiosk. I don't want to spend money on a device just to perform this function. Is there no way for the user to indicate they picked up a package right in the app?


Show less

reply-icon Latest Reply - 

Resolved! Unhide non-video participants by default

Hello! We are using Zoom Rooms with Neat devices in our offices and we are missing one option in our setup.We want to unhide non-video participants of meetings by default - is it somehow possible? We know that in the meeting we can do it manually, bu... Show more

Hello!

 

We are using Zoom Rooms with Neat devices in our offices and we are missing one option in our setup.

We want to unhide non-video participants of meetings by default - is it somehow possible?

 

We know that in the meeting we can do it manually, but we did not find a way how to set up for every planned meeting.

 

Thank you for all answers,

D.


Show less

reply-icon Latest Reply - 

It takes too long when moving to a small meeting room.

It takes too long when moving to a small meeting room.I use a small meeting room a lot. When I am placed in the small meeting room, it takes too long, it takes almost a minute, it doesn't seem to be a matter of communication. When the family used tog... Show more

It takes too long when moving to a small meeting room.

I use a small meeting room a lot. When I am placed in the small meeting room, it takes too long, it takes almost a minute, it doesn't seem to be a matter of communication. When the family used together, it takes so long on my computer.It was not a problem until 2 weeks ago, but this phenomenon suddenly occurs from one day. Is there a kind of program and likely?


Show less

The transfer of jpg file is restricted by your account administrator

I get (in meetings in MY account) this message:"The transfer of jpg file is restricted by your account administrator"I've double checked everything. Send files via meeting chat is on (I can do PDFs, but not JPGs). I have set up a whitelist of these f... Show more

I get (in meetings in MY account) this message:

"The transfer of jpg file is restricted by your account administrator"

I've double checked everything.   Send files via meeting chat is on (I can do PDFs, but not JPGs).  I have set up a whitelist of these file types:  .jpg,.pdf,.png,.gif,.tif

I hate people who post questions on boards where the answer is easily researched, but I'm stumped.

Help!  Thanks in advance for your time.


Show less

Virtual Receptionist - No Zoom Phones

I am troubleshooting our virtual receptionist kiosk; the reception function is set so that multiple users are assigned to receive the call. The calls are not consistently going through. We do not have zoom phones so the action type is "contacts or zo... Show more

I am troubleshooting our virtual receptionist kiosk; the reception function is set so that multiple users are assigned to receive the call. The calls are not consistently going through. We do not have zoom phones so the action type is "contacts or zoom rooms from the account" and 2-4 users are assigned. How does the system determine what users to call? What happens if someone doesn't answer the call? Is there a way to set it to forward to another account contact?  I would like to have the calls go to multiple account users without having to purchase Zoom phone license or only calling one person per action button.


Show less

Combine Zoom Rooms update via Intune and Zoom portal

Good afternoon!We have MDM server (Intune) which is used for deploying Windows machines. When machine is registered to Zoom Rooms we also want to have ability to upgrade it remotely via Zoom portal When Zoom Rooms app is deployed to PC, I link it to ... Show more

Good afternoon!
We have MDM server (Intune) which is used for deploying Windows machines. When machine is registered to Zoom Rooms we also want to have ability to upgrade it remotely via Zoom portal

 

When Zoom Rooms app is deployed to PC, I link it to room using activation code and initiate upgrade via Zoom portal. In 30-60 minutes it doesn't arrive to PC. However if app was installed locally and linked to Zoom Rooms, it start to update in 5-10 minutes.

 

Deployed via Intune with next setup: "msiexec /i "zoomrooms-6.3.0.5145-x64.msi" /quiet Silent=true AcceptGDPR=true SystemOption=510" as Win32 app


Show less

Gesture Recognition in Zoom Rooms

Currently, Gesture Recognition ("I physically raise my hand and Zoom detects and posts a reaction that I am raising my hand.") is a function available in Zoom meetings through the Zoom Desktop app. Is there a way to have this working in a Zoom Rooms ... Show more

Currently, Gesture Recognition ("I physically raise my hand and Zoom detects and posts a reaction that I am raising my hand.") is a function available in Zoom meetings through the Zoom Desktop app. 

 

Is there a way to have this working in a Zoom Rooms evironment? 

  • If so, how do you even go about turning it on

Does this need to be a feature request?

  • I did not see any mention of this in upcomming notes but I may have missed it.

Show less

Switching "primary" screen in a DTEN dual screen Zoom Rooms setup

We have a dual-screen Zoom Room, utilizing 2 DTEN touchscreens in what I believe is a DTEN configuration of dual screens.We were wondering if anyone had any experience with this configuration and/or if there's an obvious Zoom Rooms setting such that ... Show more

We have a dual-screen Zoom Room, utilizing 2 DTEN touchscreens in what I believe is a DTEN configuration of dual screens.

We were wondering if anyone had any experience with this configuration and/or if there's an obvious Zoom Rooms setting such that the "primary" monitor can be swapped.

The reason for this is because the current "primary" monitor, meaning the monitor that has the Zoom Rooms controller panel, is having an issue with its touch capability. Rather than physically swapping the position of these monitors, and then come to find out that wasn't the solution, we wanted to find a configuration solution.

My guess is that it's a DTEN and/or Windows dual monitor setting. Just wanted to see if anyone in the community had any experience or could shed some light on this issue.

Thanks!


Show less

Save Chat

How do I save chats on zoom when I don't have the three dots option

reply-icon Latest Reply -