Since a couple of weeks some of my students loose the audio when they enter the break out rooms. Before it has never been an issue and it does not apply for all students.

They have no audio in the break out rooms and when returning to the main room their status in the bottom is on 'Connecting with audio...'. After a while some will have audio connection in the main room again, while others need to leave the meeting and rejoin again.

Why is this happening and what can they do to solve this issue?

We have recently ended our paid licensing for Zoom Rooms. However, the Zoom Room devices (DTEN ON 55) still show Digital Signage content we previously used, and the portal won't allow us to turn it off, edit it, or delete the content. And since we're not a paid account anymore, we are having a hard time contacting support. Is there someone at Zoom listening that can help us?

We have multiple Scheduling Display Only rooms across three offices. Those rooms use an iPad as a Scheduling Only Display. Google Calendar is our calendar service. What we have discovered is that they are not automatically syncing with the iPads, in that we have to manually refresh on the iPad (by swiping down on the iPad) to have new meetings show up or to reflect when a meeting has been cancelled.

When we do refresh manually the calendar on the iPad is the same as Google Calendar. So there's no issue with getting the correct data, it just never pulls the data to begin with. We've waiting over five minutes for newly creating or deleted events to show up and it never does.

I'm an IT contractor so I tested with the same iPad signing into another client's Zoom instance as a Scheduling Only Display and events sync immediately so I know it's not a network or hardware issue. Both use Google Calendar, with pretty much the exact same settings. 

Is there a reason why the Zoom Scheduler is not refreshing automatically? What kind of setting could be causing the delay?

Today I was on a meeting that I wasn't hosting.  Several times when we were sent to breakout rooms, Zoom froze on the joining room box.  It also happened once when rejoining the main room.  I quit Zoom, I restarted my computer and it continued to be an issue.  Any ideas on how to resolve?