We make extensive use of Auto-Framing with our older Poly X50. Recently we purchased some new Poly X72 units and were extremely disappointed to find that they do not appear to support this feature. Does anyone know if there is a way to get Zoom Room participant framing working with the Poly X72? Thank you.

Hi, 

I want to know if it is possible to inject multiple audio channels (DANTE) directly into Zoom Rooms for the language interpretation. This way, you don't need to have multiple laptops for each language. It's easier when the translators are physically present in the same place and the translation needs to be sent via Zoom.

Best regards

Hi Team,

I'm not sure if anyone has experienced this issue, but every time I share my laptop screen with video in a Zoom Room, the audio plays from both the laptop and the Zoom Room speaker where I'm sitting. It's a bit annoying, and other users have reported the same problem. Is there any way to ensure that the audio only comes from the Zoom Room speakers and not from the laptop that we're sharing the screen from?

Hey All,

After upgrading to ZR version 6.6 it looks like HDMI content isnt able to be shared into Zoom via the Crestron HDMI Converter on a UC Engine. Since min version was just enforced, I can no longer downgrade to a 6.5.x version.  Has anyone else see this?

thanks

Hello ,

I seem to be having problems turning on and off my projector using my TAP controller.

When i built Zoom Conference rooms it was more simple to connect with my LG 86" Monitors with the network

Hello ,

I am having problems turning on and off my projector using my TAP controller.

When I built Zoom Conference rooms it was simpler to connect with my LG 86" Monitors with the network and code . But the projectors are just not working, and I do not have the level to do more code in dept to make it work I will explain it. I have designed a Zoom room classroom, and everything works great except the projectors . I had  help with the Json program for the TV monitors, but it is not working for the projectors, and this is my only problem . It was once a Crestron Room, but it had no Hybrid system .So to cut costs and make the room  better for a classroom Zoom room I changed it all except the amp and the Speakers . If someone could help me with some connecting diagrams, and any code that would help it would be very appreciated  . Also, I have been reading information and  they say you need to have the rs232 db. 9 connected to Extron and VGA  and do not use  HDMI . I do not think this is true or is there a way I can use rj45 network with a DB9 adapter or just network on its own . Any help will do . Thank you for your time .

Hello

We currently have one Zoom Room set up with Office 365 calendar integration, running on a Neat Bar. We’re using Pexip to enable interoperability with Microsoft Teams.

When we schedule a Teams meeting and invite the room, it appears correctly on the Zoom Room controller (running in Zoom mode). However, when we attempt to join the meeting, the system places us in the lobby until someone admits us.

Is there a way to configure it so that when we click Join, the room is connected directly to the call without needing to be admitted?

We’ve noticed the same behavior on native Zoom meetings as well — even with the waiting room feature turned off both on the Zoom Room and in the general Zoom portal settings.

Any guidance or suggestions on resolving this would be greatly appreciated.

Hello. It is required per California Code that all conference rooms with audio/video be equipped with an assistive listening system. I have a small, simple conference room with one screen, running a Zoom Rooms appliance (say, a Neat Bar or a Logitech Rally Bar).  I need this appliance to give me an aux audio output (e.g. 3.5mm jack) that contains the call audio that I can feed into the audio input of my assistive listening transmitter.

1. So far I haven't found any all-in-one Zoom Appliance that has an aux audio out - do you know of any out there?
2. If I were to use a dedicated computer (Logitech Roommate, Intel NUC, ...), would Zoom Rooms let me output call audio to two peripherals at the same time (1. USB audio peripheral for the room (a sound bar for instance), and 2. the front audio jack connected to assistive listening transmitter) ?
3. Is my only choice to use an audio splitter after the selected audio output? This seems messy.

I hope this makes sense. Thanks so much!

Léo.

Our small church has been using Zoom Rooms for hybrid worship services for several years. It has been a wonderful way for home-bound and remote members to stay connected, and we appreciate the two-way interaction that Zoom offers compared to streaming alternatives.

Unfortunately, the experience has declined over time. My primary concern is audio quality:

• We use multiple inexpensive USB microphones (including those built into webcams). In past versions of Zoom Rooms, audio was good and worked reliably. But recent changes to noise suppression and echo cancellation have made the sound consistently worse. It is now difficult to achieve good audio. (We do have a direct analog connection from the church sound system, which works well — but only when the speaker is at the pulpit mic.) Please consider fixing the USB audio issues, even if that means reverting to an earlier implementation.

And while I am complaining, other issues we’ve noticed:

• Microphone selection requires too many steps. On the tablet UI, changing the mic now takes four taps (More → Settings → Microphone → choose mic). Could the microphone control be made a first-class button, similar to the camera button?
• Mirrored video in the local view. A recent update forces local camera views to be mirrored, with no option to disable it. Previously, the non-mirrored view was better suited to our use. Please restore the ability to choose.

We continue to value Zoom Rooms and want to keep using it. But these changes have made it harder to deliver a high-quality hybrid service experience.