Zoom Rooms and Workspaces
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Zoom rooms soon to be disabled on Meta Portal hardware

We use a fleet of Meta Portals (10inch and Plus size) in the office. These work marvelously as Zoom Rooms clients and can be easily managed by the admin. I have noted after a recent meeting using one of the devices that a message appeared saying Meta... Show more

We use a fleet of Meta Portals (10inch and Plus size) in the office. These work marvelously as Zoom Rooms clients and can be easily managed by the admin. I have noted after a recent meeting using one of the devices that a message appeared saying Meta (Facebook) will remove the Zoom app from the device in few weeks on January 31st.

 

I dug around online and there is absolutely zero information on any upcoming change on Meta's website. However, Zoom has a support page which confirms it.

 

If this were to happen, the Zoom Room clients would stop operating, correct? I mean, Rooms can't work without the Zoom app, it would seem. It is unclear if this is Meta's decision or Zoom's, but given that the app is set to be "removed" as opposed to simply becoming inoperable hints at Meta's hand. Is there nothing Zoom can do to talk them out of it? It's a 3rd party service, what does the hardware manufacturer care? Does Zoom have another hardware partner offering the same Zoom Rooms touchscreen functionality but who is more committed to their customer than Meta?


Show less

reply-icon Latest Reply - 

How to add Zoom Interop to Google Meet Hardware on the Logitech Rally

I have a Logitech Rally Bar along with Tap IP configured for Google Meet. Some of our meetings are Zoom, and I heard that Zoom interop should be capable for free. I went into the Google Meet and configured it to allow Zoom interop. (I also added a to... Show more

I have a Logitech Rally Bar along with Tap IP configured for Google Meet. Some of our meetings are Zoom, and I heard that Zoom interop should be capable for free. I went into the Google Meet and configured it to allow Zoom interop. (I also added a token from my Zoom account to allow it to bypass waiting room.) I believe I am supposed to see a Zoom dropdown or I'm supposed to be able to join a meeting that has a Zoom invite and says via Zoom. I get the message "Can't connect to this meeting" "This device can't connect to Zoom video conferences". However it does say that Zoom is enabled. Can anyone help? Thank you!


Show less

reply-icon Latest Reply - 

zoom rooms for users on same account

I recently was the only user on my Zoom workplace Pro and had my own "meeting ID" that I used for all my meetings. I've now added a user to my account. I am wondering if we will use the same meeting ID? That is can she be logged into her account and ... Show more

I recently was the only user on my Zoom workplace Pro and had my own "meeting ID" that I used for all my meetings. I've now added a user to my account. I am wondering if we will use the same meeting ID? That is can she be logged into her account and I logged into mine (allowing us to each host different meetings at the same time)?, but using the same link we provided to our participants? 


Show less

reply-icon Latest Reply - 

Profile page error

Please disregard the location, I had to put it in so I could post this.I've been having a reoccurring issue with my profile page not loading. If there is anyway to fix that I need the solution ASAP. I have the most recent version of Zoom on my MAC. R... Show more

Please disregard the location, I had to put it in so I could post this.

I've been having a reoccurring issue with my profile page not loading. If there is anyway to fix that I need the solution ASAP. I have the most recent version of Zoom on my MAC. Refreshing the page, signing out and resigning in, restarting computer, clearing data, and closing the tab and pulling it back up do not resolve the issue.

 

 


Show less

Unable to Full Screen Share in Teams Meeting

Hi everyone, I have discovered a problem with sharing full screen while in a Teams Meeting in a Zoom Room.I have the ability to share my full screen to the room's display, however on the screen, there are large margins on the sides only enabling me t... Show more

Hi everyone,

 

I have discovered a problem with sharing full screen while in a Teams Meeting in a Zoom Room.

I have the ability to share my full screen to the room's display, however on the screen, there are large margins on the sides only enabling me to use about 80% of the screen when sharing. 

 

Has anyone else encountered this issue and if so, how were you able to resolve. 

 

Thank you!


Show less

Screen Share in Breakroom

HelloTrying to share my screen in breakout room that i am not part of. I don't have the "share to breakout room option". Is that an upgrade?Click Share Screen in the meeting controls.Enable the Share to breakout rooms option along the bottom of the s... Show more

Hello

Trying to share my screen in breakout room that i am not part of.  I don't have the  "share to breakout room option". Is that an upgrade?

  1. Click Share Screen in the meeting controls.
  2. Enable the Share to breakout rooms option along the bottom of the share window.

Show less

Resolved! Always show sharing key during video conference in a zoom room

I can't seem to find a setting that would allow to always show the sharing key on the TVs. When we start a video feed the sharing code disappears and to bring it back up we need to press "share" on the control tablet (we don't have ultrasonic thing w... Show more

I can't seem to find a setting that would allow to always show the sharing key on the TVs. When we start a video feed the sharing code disappears and to bring it back up we need to press "share" on the control tablet (we don't have ultrasonic thing working unfortunately). Is there a way to always show a sharing key on room screens?


Show less

reply-icon Latest Reply - 

Resolved! Zoom Room Updates

Is this some sort of new bug? We've recently been getting frequent Update Required popups saying "Your app version needs to be higher to start this meeting. Please contact your IT team to update your app." I am the IT admin for my company so I have a... Show more

Is this some sort of new bug?

 

We've recently been getting frequent Update Required popups saying "Your app version needs to be higher to start this meeting. Please contact your IT team to update your app."

 

I am the IT admin for my company so I have access to the Admin account to control our company's Zoom account. When I checked for updates on the Admin account the first time, there weren't any updates available. I restarted the PC and opened up Zoom Rooms, it worked again.

 

Today we got the same popup error. When I checked the Admin account again there were still no updates available. I restarted Zoom Rooms (instead of the PC this time) and it started working fine again, there were no "Update Required" errors. 

 

Is this some sort of new bug? Are there any fixes to this issue? We have our Zoom Room setup to update automatically to prevent our users from seeing any of this and causing any delays in their workday.

 

Thanks in advance for any help. 


Show less

reply-icon Latest Reply - 

Calendar integration with Lifesize Icon 600

We are using Zoom with the CRC license + Enhanced API connector. Our conference rooms have Lifesize Icon 600 devices that have been added to Zoom as managed devices and configured as SIP/H.323 phones in Zoom. That all works fine. I have all the Offic... Show more

We are using Zoom with the CRC license + Enhanced API connector. Our conference rooms have Lifesize Icon 600 devices that have been added to Zoom as managed devices and configured as SIP/H.323 phones in Zoom. That all works fine.

 

I have all the Office 365 calendar integrations setup on the Zoom side, and the calendars are associated with the provisioned conference room devices. I can also see the appointments showing up in the Zoom Portal GUI, when I click on "Calendar Events".

 

The issue is that these events are not making it down to the physical Lifesize phone. When I activate the "Calendar" button on the Lifesize HD Phone, I expect to see today's events for that calendar. It is just blank.

 

Has anyone run into something similar and have a solution?

 

Thanks!

 

Rich


Show less

Interop teams cant control camera

Hey! We have many zoom rooms with a Intel NUC (version 6.0.6 (4087)) and the controller is a Crestron TS-770 2.004.1041 (version 6.0.0 (2720)). I've add the interop to join teams and meet reunions. The problem is when I try to control the camera, it'... Show more

Hey! We have many zoom rooms with a Intel NUC (version 6.0.6 (4087)) and the controller is a Crestron TS-770 2.004.1041 (version 6.0.0 (2720)). I've add the interop to join teams and meet reunions. 

The problem is when I try to control the camera, it's block. The touchpanel is grayed.

Is there any configuration to make?


Show less

reply-icon Latest Reply -