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Zoom Video Loss on MTR

nielsen_c
Explorer
Explorer

‎2024-05-13 09:17 AM

We have an ongoing issue where Zoom meetings on an MTR lose video shortly into the call.  All audio and video being sent from the room works, but video into the room from the Zoom call will glitch and eventually go to a black screen.  We haven't tested yet on the latest 5.0.111.0 MTR update, but wondering if anyone else has seen this or know of a solution.

 

The issue is rectified by leaving the meting and rejoining.

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