How to retrieve video record from cloud when record was done on mobile

[Alan_LeeSMBE]

Did a cloud record using mobile and now have no idea how to retrieve the recording? Please advise. Thanks in advance.

I have purchase the product.

[IP-Man]

@Alan_LeeSMBE 

Here's the link on how to manage cloud recordings -https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

In a nutshell, you need to sign in to Zoom web portal in order for you to view the recordings.

Hope this helps.

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[Alan_LeeSMBE]

Thank you IP-Man. i will try it.