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how to change the user's mobile number for incoming calls on our zoom line

Kat12
Newcomer
Newcomer

Hi! our organization has one zoom phone line that goes/answers to my cell phone number. I want to change my cell number to someone else's in the organization. how to do this?

thanks!

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi kat12,

 

someone, probably admin, needs to signin to the one zoom phone line that gets forwarded to your cell and change the forward number to someone else's cell.

Eliot_0-1685294886208.png

you can set the forwarding to be a actual time or always on.

 

you can also forward calls using desk phone soft keys such as on a poly vvx 250.

Eliot_1-1685296028836.pngEliot_2-1685296087384.png

 

Eliot_3-1685296452547.png

put in contact to forward calls to

 

Eliot_4-1685296494968.png

vvx 250 idle screen showing call forward on to 702 960 xxxx

 

thanks,  eliot