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how to acquire Zoom phone Number

DennisCasi
Newcomer
Newcomer

how to acquire Zoom phone Number? do i need to buy a phone number license or do we need additional cost to acquire phone number, for example  i want to call US  

5 REPLIES 5

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Dennis,


Welcome to Zoom. Please go through this article. Depending on your country and your usage of Zoom phone, you will need to procure licenses. 

 

https://support.zoom.us/hc/en-us/articles/360034342152-Requesting-Native-Zoom-Phone-numbers

 

Most licenses come with a Zoom phone number included so once you get a license ( metered, unlimited or Global select depending on your requirement), You can request a Zoom native phone number:

https://zoom.us/pricing/zoom-phone

 

Now, once you have a phone number acquired, You can assign it to a user on Zoom after provisioning Zoom phone, and enable International calling to make calls to US in your specific example:

 

Some more reading:

 

https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-

 

There are good and quick trainings available as well which will walk you through the process:

 

https://support.zoom.us/hc/en-us/articles/360029527911-Using-the-Zoom-Learning-Center

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

DennisCasi
Newcomer
Newcomer

thanks for the reply, our zoom phone plan is pay as you go, and the scenario is aim currently in KSA and i want to call outside do i need to pay zoom or to our telecom provider

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello Dennis,

 

if you are planning to keep existing numbers with your current telecom provider, zoom offers Bring your carrier service, which is a longer route, that you will need to initiate via a zoom support ticket.

 

if you are planning to buy numbers from zoom or port your numbers from your existing provider to zoom, that’s called native zoom phone setup and I described how to procure such numbers. In this case you will not need to pay your current provider.

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

MarelyHerman
Newcomer
Newcomer

Acquiring a Zoom phone number is actually quite easy. You don't need to buy a separate license or pay extra costs to get a phone number.To get a Zoom phone number, you'll need to have a Zoom Phone license. Once you have the license, you can then assign a phone number to your account.If you're looking for a local phone number for the US, you might want to check out https://www.mightycall.com/local-phone-numbers/. They offer local phone numbers that you can use with Zoom Phone or other VoIP services. It's a great way to establish a local presence without having to set up physical offices.

I would just clarify what MarelyHerman said by stating that each Zoom Phone Unlimited or Metered license includes a phone number.  If a business needs additional phone numbers for Auto Receptionists, Call Queues etc there is a ala carte phone number license for those purposes but is a seperate license.