I am the sole user on this account (have a basic license). 

I am getting a notification that says the account is inactive and to contact the admin - I cannot make calls. I am the owner and there isn't an Admin as far as I know. I am the only one on there. 

Any help on how to fix this would be immensely appreciated!

Hi All,

Would need your help please how to set-up the phone module to work properly.

I can't make calls, saying "not included in my plan" however my colleagues with exactly the same set-up can make calls.

Also for them below the keypad a full phone number appears, for me only 3 digits.

If anyone could help would be much appreciated.

Kindest regards,

M

Hi Zoom Community --

My company is an authorized Social Security partner, providing services to benefits recipients. We can only store Personally Identifiable Information (including call recordings) on local machines or encrypted in the cloud. It doesn't look like Zoom provides these options for call recordings (unlike meetings & webinars that can be stored locally). 

Are you aware of any solution / add-on that would allow us to store recorded Zoom calls locally?

Thanks!

I want to have one phone at the office and one at home that I want ring at the same time; there would only be one phone number for both phones.

I have been told this is called twining a phone. 

Does anyone know if this is possible with Zoom phone?

I have a Yealink MP56 and have not bought the other phone yet. 

Any advice or commentary would be great.

To all,

I have just joined a law firm as part of their IT support and some of the attorneys in the firm have not been saving their SMS messages with their various clients in their zoom meetings.  Is there a way to recover text messages (up to 3 years old) using an existing web api (format shouldn't matter) based on a cell number? Or perhaps by some other approach?