I recently had to replace a ceiling mic at a customer site because of water damage.  In doing so, the firmware had to be updated in the Shure P300 DSP as well as the mic.  The system works fine, but the Room Not Available message shows on the start up screen. It refers to the P300 not being available as an audio device, yet it clearly shows up as the audio I/O device in the devices menu.  Anyone know how to make this message go away?

I am using the Zoom phone app on my Mac and would like to be able to play an audio file, e.g. .wav, while on a call and have the caller hear it.

Seems like a simple idea but I can't find any way to do it.
If I just play the file I hear it in my headset but it's not sent to the other person.

Is this possible?
I do I need to do something like play the audio through a speaker and hold my headset next to it? 😛

Aloha,

We are new to the ZOOM phone system beginning last month. In the last week, we have noticed that calls are dropping when the we answer close to, or on the "last ring". This was not happening before we changed our settings to a shorter ring time.

Mahalo.

Hi All,
Currently, we have four phone lines, and we've recently acquired 10 Zoom Phone Pro licenses to transition to Zoom Phone. Our plan is to port only two numbers from the existing four lines—one for incoming and another for outgoing calls. I would appreciate it if you could provide information on the maximum number of concurrent calls we can make and how the phone lines will be utilized for both incoming and outgoing calls.

Hello !

I want to attend a zoom meeting in my navigator, even if my computer has no microphone.

I only want to LISTEN to a meeting.

I used to listen to meetings before on this web navigator on this same computer without any microphone.

But now :

Zoom shuts down the audio every 30 seconds to notice me : "your navigator doesn't allow you using your microphone" ! Then I can only "join audio by computer" and wait for the next interruption every 30 seconds.

I have tried all the settings but I have no other choice than select one only microphone even though no microphone exists on my computer. But Zoom continues on trying to access it.

I'm unable to follow any meeting with so many interruptions.

Does someone have a solution please ?

Please note again that :

1) I want to use the home computer and not my phone (my choice because of a bigger screen)

2) I don't want to install the zoom app and want to run zoom in a navigator (my choice because of the computer's owner)

3) there is no microphone on this computer (there is not any.)

Thanks so much if you can help !

(I hope my English is understandable because I'm French)

When I first set up Zoom Phone, I entered the wrong company address.
This has been fixed as the main site. I'd like to fix this but I can't find where to do so.

Also, when setting address for emergency call, only some countries could be selected(I wanted to choose Korea as it).Can't I change the newly added multi-site to the main site?