We have ATAs by AudioCodes. We have both 1248 and 124 units. We are having issues with DTMF working with the Emergency Blue Lights and our All Campus Alert System. We can connect with each of the units but once connected they do not seem to pass DTMF correctly. Any help would be great. 

After successfully porting a number from RingCentral, I cannot enable SMS to work with the single number.  I have tried unbinding the number from the auto attendant, but get the message: "main company number can not change".  Any help would be appreciated!

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We are currently not able to see the inbound caller ID information from individuals outside of our system.  We are seeing "Wireless Caller", but do not receive the phone number or potential name for the caller.  This occurs even when we are logged into the Zoom app on our phones.  

Is there any correction that can be made on our side?

Hi everyone,

regarding the high increase of costs for VMware licenses many vendors modified and released their products for alternative hypervisors. Will Zoom also support alternative hypervisors for node?

I would like to test Zoom Node - Phone Local Survivability on Proxmox in our lab.

Best regards, Steve
 

I've been using Skype phone service for 10 years and need a cost comparable replacement because of high medical expenses. I bought a metered phone from Zoom 9 days ago on July 11th. I used a credit card and a sales representative. He gave me a numbered procedure to set up my phone and took off from our chat before walking me through the process. The procedure he gave me doesn't work and never shows me "click on setup" or "Start setup" I've been waiting forever and ever for answers. I need to do this on chat. I get emails that they will be contacting me "soon" and soon never arrives.

This is more of a suggestion for the development team with an issue regarding the search bar functionality, specifically tested under the Common Areas navigation page. 

Currently, it appears that the search bar only returns results where the queried term appears at the beginning of a string. For example, if I search for the term “page,” to pull up extension that are named "page", the system will only return devices with names that start with page. It will not return results such as “Warehouse Page,” even though the word “page” is clearly present within the name. This behavior significantly limits the usefulness of the search function, especially for organizations like ours with naming conventions that may include keywords in the middle or end of names.

Suggestion:
The development team needs to fix the code to return results that contain the search term, not just those that start with it). Would make searching for extensions much easier. I have not tried this with other search bars under any other categories like users. 

Hi

we have migrated to Zoom Phone and I´m happy how everything has working so far.

We have only one mayor problem...

During non business hours we can not call each other, we all receive the voicemail driectly..

I have added business hours for our main number (autoreceptionist) as well as for all users. All users have their normal phone number and also an extended number. I was thinking tha the extended numbers are only for internal calls and will be not affected from the closing or business hours.
Can someone let me know how the best practive looks like?

Thanks