Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Desktop Rings but Mobile App does not

Should my desktop and mobile app not both ring simultaneously? If I walk away from my desk, I would like to still receive phone calls on my mobile app. I heard my computer ringing in the distance, opened the mobile app, and couldn't see any incoming ...

certification

Hello All,Do we have any type certification exam available in zoom?specially for zoom phone system and contact centre.

VKS by Newcomer
  • 800 Views
  • 2 replies
  • 0 likes

Add External Phone Numbers to Call Queues

We have a few Deaf employees using Sorenson VRS computer-based apps to communicate with hearing customers. Sign Language interpreters are provided by Sorenson VRS to our Deaf employees in order for them to provide support to these hearing customers. ...

DougSam by Newcomer
  • 3425 Views
  • 11 replies
  • 0 likes

Cannot make calls from Zoom client

I recently ported a number from Google Voice. I can make and receive calls from the mobile app -- but not the Windows Desktop client. It gives me a 'click to call' button - but, when I click it, nothing happens. I can see 'contacts' -- but, when I cl...

Resolved! Changing Shared Line Voicemail

Hello! I am trying to update my shared line voicemail. I did not create the shared line, but have been added as an extension with permission to access, download, and delete. I am able to change and update my direct line voicemail, but cannot find whe...