phone doesnt work to a specific client
Hello, I am having trouble making calls to a specifc client organization. All other calls go through. Any thoughts?
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Hello, I am having trouble making calls to a specifc client organization. All other calls go through. Any thoughts?
I recently started taking online classes and in the last few sessions, everyone else can see the hosts screen when he starts sharing except me, all I see is a black screen but I can actually see his mouse cursor moving around the screen but nothing else I only have access to using one device which is my android phone and I've torn through every setting, tried reinstalling the app but nothing changes, please help me
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I am selling a spare Poly CCX500 to a friend who wants to have a zoom phone. When I remove it from my account in the settings I get a message that "plugging it back in will re-add it to your account" Does that mean when my friend goes to set it up he will get the "this phone is already registered to another user, you must send pictures of the phone in your possession to support"? Is there a way to avoid that safety dance? I haven't been overwhelmed thus far by Zoom support customer service" Thank you, Seth
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We have a user account setup in our Zoom system that, for a while, had the direct number show as the outbound caller ID. (This being in phone system management - users & rooms - user - profile tab). We changed the outbound caller ID to one of our auto receptionists numbers about 3 days ago. However when the user calls an external user, the old direct phone number still shows. Is there somewhere else we need to make this change? Thanks.
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Hello, I hope you guys are doing well. I purchased zoom numbers and that time we get text messages as well now if we are trying to send a text message to someone it's denied can anyone, please give me a solution how to activate the text messages?
Good day, we are in the process of setting up our voice network but we have decided to go ahead with using zoom as our main form of voice on our network. I am wondering how should we configure this.. should I have to configure a port on my firewall or should I just create some sort of policy with a vlan to allow voice traffic? Also, we are not using physical phones since its a bpm. Thank you.
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We want to verify who in our company has gone in and set up their voicemail.
Is there a way to run a report or verify who has or has not set up their voicemail.
We are using desktop client on the latest version 5.17.11
I accidentally completely deleted a phone number that was linked to a user. I also deleted the user from the system. Can I retrieve the same phone number somehow?
In the December 18 Release notes for Zoom Phone - dot point 4 notes: I am relatively new to Zoom Phone and the Zoom account owner for my business (which I assume allows full administration ability) and cannot find the option for admins to enable Zoom Phone for PWA on their account. Could one of the experts please assist with finding this setting in Zoom Phone Administration. We are using the Zoom PWA for our Chromebooks and having Zoom Phone access is a feature we have been waiting for since it was advised for Q3 and was shown in Zoomtopia presentation. Thank you for the assistance, Bradley Flick, Sydney Australia.
Zoom Phone admins can enable Zoom Phone for PWA on their account to allow their PWA users with a Phone license to make calls and send SMS from their Zoom PWA.
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