Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Generic SIP Door Call Box

Hello,We recently moved over to Zoom phone from Mitel. We have a door call box that we use for security to unlock the door to allow access. Worked great on the Mitel. I'm looking for instructions on settng this up on zoom phone as a generic SIP devic...

Breaking out of a Queue to Leave Voicemail

Is there any way to allow a caller who is waiting in a queue to break out to a designated voicemail box if they get tired of holding. Ex. we've all heard the on hold verbiage, "we're sorry, we're experiencing an extremely high call volume, if you pre...

GregTX by Newcomer
  • 5 replies

Returning Missed Calls

I work in a medium sized office (roughly 40 staff) and have an issue with clients calling back and not knowing who initially called them. The sequence is as follows:* Office staff member calls client* Client does not answer* Office staff member eithe...

NDC by Newcomer
  • 1 replies

Inbound calls

My Zoom Phone line is forwarded to my personal cell. Is there a way to make the screen say for example: 'work call' or possibly make the Zoom calls have a different ringtone? thank you

MFinch by Newcomer
  • 1 replies