Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Orientation Issue - Android phone

Hello, I have a Google Pixel 7a phone. When I join a video call, my camera is in portrait mode. If I try and turn my phone landscape, the video turns sideways rather than the camera switching to landscape mode. Ie, the view stays in portrait mode but... Show more

Hello,

 

I have a Google Pixel 7a phone. 

When I join a video call, my camera is in portrait mode. If I try and turn my phone landscape, the video turns sideways rather than the camera switching to landscape mode. Ie, the view stays in portrait mode but my camera is showing everything on its side. 

 

I can't see any options to rotate my camera manually. Is there any way for me to manually ensure my camera switches between portrait and landscape mode (either before or during the call)? 

 

Thank you in advance!


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Zoom Phone Migration

My company is migrating with another; we plan to move to another Zoom account. How do we go about transferring our Zoom phones? Can we port numbers between Zoom accounts?

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Yealink t54w doesn't ring, it just beeps and some times the customers get busy signal

Yealink t54w doesn't ring, it just beeps and some times the customers get busy signal

Tried resyncing and I do not have any call forwarding for business hours.

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Cant call

I bought an unlimited subscription for the US and Canada. But when I call, they tell me I can't make calls. Can you help me?

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entering letter password on phone keys

Tried entering letter password with phone keys, using corresponding number for the key.  Didn't work that way.  So how do I enter a letter password on phone keys?

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Adjust incoming display to show WHICH zoom phone number is being called

I have 2 zoom phone numbers to accommodate 2 different companies. But when people call either number, they are displayed the same way- making it impossible to determine WHICH phone number was being called. Is there a way to personalize the incoming d... Show more

I have 2 zoom phone numbers to accommodate 2 different companies. But when people call either number, they are displayed the same way- making it impossible to determine WHICH phone number was being called. Is there a way to personalize the incoming display to show which number is being called. Along the same lines, is there a way to display which number was called under ALL HISTORY?

 

I am using the phone and desktop app. Version 5.17.11


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Converting Yealink MP54 Team phone to Zoom

My company purchased Yealink MP54 Team model phones instead of the Zoom model.  Is there a way to convert them to be able to be used with Zoom.  All I can see is Yealink VP59 model information.

 

Thanks in advance.

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Local phone numbers

How can I add a regional phone number that Zoom does not list?  Malawi Africa.

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Receptionist console with Zoom Assistant - Phone

Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console. It presents a very usable list of users with their current presence. I'm having problems with users who has enabled calendar an... Show more

Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console.  It presents a very usable list of users with their current presence.  I'm having problems with users who has enabled calendar and contact integration.  When they have a calendar item their status changes to "in meeting event."  For users who schedule tasks for themselves that doesn't necessarily mean they are unavailable to take phone calls.  When a user has a calendar item and locks their PC their status remains "in meeting event" rather than updating to Away because the PC was locked.

 

This makes using the Zoom Assistant as a receptionist console pretty difficult.  Any thoughts/suggestions?


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Regarding sip id h.323

The host of this meeting does not have a conference room connector license

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