Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Call park into a specific slot?

We're trialing Zoom Phone -- with our current provider, users park calls with just one button into one slot -- we blind transfer to slot #1 -- then every phone has a key to pick up that slot. Is there a way to park a call into a specific slot, rather...

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semenko by Newcomer
  • 6009 Views
  • 14 replies
  • 2 likes

Zoom Phone on mobile device - wifi

We've been using Zoom Phone for a couple of years now. I've always noticed that tak,ing calls via the Zoom app on my cell phone over wifi or cell network is pretty "laggy".. a normal mobile call is MUCH better. Is there any reason for this? more impo...

joebrug by Newcomer
  • 681 Views
  • 2 replies
  • 0 likes

New Deviee Connection

Hey Team. I have an Aastra 6721i IP Phone. It's not listed in the device dropdown menu. Does anyone have a workaround that might connect this phone? Thanks Glenn.

GA517 by Newcomer
  • 360 Views
  • 1 replies
  • 0 likes

Zoom phone on Android

My company uses the Zoom phones, but we don't have desk phones. I answer office calls via my android cell phone. Recently, I connected a Samsung smartwatch. How do I stop the Zoom phone calls from automatically connecting to my watch? Mid-call I lose...

Zoom Phone Speakerphone - Hangup Button

Hi there - we are looking for a USB or Bluetooth speakerphone that attaches to the computer that can be used with the Zoom Phone service. We want the ability to use the answer/hangup button, mute, volume on the physical speaker device. I'm trying a z...

After hours call queue extension?

Hello, We have setup auto receptionist that forwards all incoming calls to a call queue extension that answers during specific business hours. After hours, it goes to voicemail after a greeting with our business hours. After hours, none of our employ...

MikeCWS by Newcomer
  • 496 Views
  • 1 replies
  • 1 likes

Resolved! Pre-assigning phone numbers prior to porting

My company is currently switching from RingCentral to Zoom Phone. I was informed by Zoom that I could pre-assign our RingCentral numbers prior to porting them over to Zoom. I would like to do this so we do not experience any down time. However, Zoom ...

Cappy by Newcomer
  • 1928 Views
  • 7 replies
  • 0 likes