I want to be able to return a missed zoom phone call using my iPhone sim phone number, but the iPhone call history does not give me the option of calling on my normal number (ie. if I click the number on call history it wants to dial using zoom app and does not give me alternative options). 

I’m a real estate agent and receive about 50 incoming calls a day. I signed up for zoom phone so I can selectively forward calls to my staff if I’m busy rather than miss call after call. Zoom issued me a phone number, so I am using call forward in my iPhone settings to direct incoming calls to the Zoom phone number. 

The phone number zoom provided me is an odd number combination for my geographic location so my customers are choosing to not answer my calls if I call them from zoom (they don’t know that number as it is not the number they dialed). Reading the APAC porting rules it appears I cannot port my mobile number to zoom. 

Can you pls advise the quickest way of returning a missed zoom call from my iPhone so the outgoing call is from the mobile number associated with my SIM card?

This issue has caused me to stop using zoom after only a few hours - frustrating given I bought multiple licences for staff to try to reduce the stress from the amount of phone calls I’m getting and improve customer service. 

Would really appreciate guidance. Thanks

Location: Australia

Phone: iPhone 14

System: iOS 17.3.1

Hi all,

How might one fix the issue of zoom provisioning every day, which removes the other SIP accounts I've added to my T46s Yealink Phone? They aren't Zoom accounts they are PBX accounts, etc.

Is there a way to tell Zoom not to remove the account settings on my IP phone?

Any help would be appreciated, thanks.

I've just started using Zoom Phone as part of a trial before the rest of our company moves over. I've been able to sync my iPhone contacts within the Zoom iOS app and they show under "Phone Contacts" in that app, but the desktop app doesn't seem to sync with the phone app.

Is there any setting or integration I'm missing? This seems utterly basic so I'd be shocked if phone contact sync to the desktop app is not supported.

We are looking for an option to be able to print or save SMS conversations with clients to put in their files. Right now we can highlight the conversation and then copy/paste it, but it loses formatting and is difficult to follow without lots of editing. 

I have a database of contacts in Accelo, which syncs with Google.

I'd like to sync those contacts to Zoom, and setup separate call queues based upon whether or not the caller is a known contact (i.e., the caller ID appears in our system) or the contact is unknown (i.e., isn't in the system).

I realize this may be a custom integration, but is this technically possible?

Is there any Zoom plan that allows one user to schedule multiple meetings at the same? 

I work with recruiting and we constantly have more than two Zoom meetings set up, we have an enterprise account and yet Zoom always asks to end one meeting. The current cap is 2.

Is there any upgrade to the plan that would allow multiple meetings at the same time? 

It's been a hastle for us and we're inclined to use rival platforms due to this limitation. 

Hi everyone,

We cannot hear our zoom phone ringing as it only rings in the head set. Does anyone know when I am not wearing the headphones how can we hear the phone ring? Unless i am looking at the computer I am not aware of a call. I have unplugged and rely on the the blue tooth but it still doesn't ring outside of the head set. Any ideas on how to fix this.