Expansion Module
How can I add buttons to the Yealink expansion module? Is it somewhere on the Zoom admin portal or from the Yealink phone web portal?
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How can I add buttons to the Yealink expansion module? Is it somewhere on the Zoom admin portal or from the Yealink phone web portal?
Can a user assign multiple devices/phones to one extension? For example, one user works from various offices and sometimes works from home. The user wants three phones at all three locations with the same extension but does not want to use the hot desking feature.
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Hello, Is it possible to add a delay and/or a pause when storing a phone number of a personal contact? Usually commas (,) and semi-colons (;) are used for that purpose, but this does not seem an option for Zoom personal contacts. This is for example to dial a conference bridge, then a delay, then a bridge number and a pin code automatically. If this is not already available somehow, how to raise a feature request? Thanks.
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Hi. I am currently trialing the Zoom Phone solution. I have many little stores with 3-12 phones. Today, most have some kinds of very old PBX. Our phone vendor setup logic on these PBX's that a user could open a line and dial *72. This *72 dial would prompt the user for a phone number to call forward too. Users could dial *73 to take the call forward off the line. In Zoom, I have set business hours and I setup an external contact to our after-hours service. If a store closes at 5, the system automatically starts sending calls to the after hours service at 5:01. My "users" are not computer people. We use a PC with a green screen emulator to access our AS/400 database. We don't want to rely on training a user to access zoom via a web browser and and setting up call forwarding. We need the ability to call forward manually for a viarity of reasons. Think of a snow storm. If we close early, we would want to forward the phones. We had a store all catch covid and had to shut down for a few days. etc. In the site I am trialing now, I am using a Yealink T42S phone right now. Can anyone suggest a way to manually setup call forwarding using a desk phone only? Thank you. Keith Budurka McCarthy Tire
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Up until a few minutes ago, I was able to paste an email in to Zoom SMS and a drop down with the phone number came up. It is no longer doing that, and I really need it to. Any advice?
I am trying to assign a cost center to a user. I followed the instructions in the article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059652), but I don't seem to have any cost centers in my workspace. How can I create a cost center?
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My client had a very old PBX system when they can dial *72 followed by the number that is being forwarded. How can I set this up when I can enable call forwarding with one phone for all lines. We are using t54w yealink phones and I see it has the call forwarding feature. When enabling it, it only forwards from that phone and not all phones. Do I need to create a shared group line then this will enable all call forwarding out? I read on a forum that when enabling calling forward the yealink is by default set to all lines. We need to allow my client to set it when ready due to the inconsistent business hours. I cant just set a set time for them. Anybody have dealt with this setup before?
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I want to change my display name that will appear on receiver's device. For example, If my name is John Doe my designation is HR and when I call, the display name on the receiver's device should be "Company HR". Is it possible and how to do it?
Thank you!!
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