My office uses the Zoom Phone System for our phone calls and I use both the desktop computer Zoom Workplace app and the Zoom Workplace app on my cell phone.  In the last month, if I am on a phone call for more than 20 minutes, the audio from my end stops working.  The call is still connected and I can hear the person talking, but they cannot hear me anymore.  If I quickly switch the call to the other app (i.e. if I'm using the Zoom Workplace app on my cell phone, I switch to the Zoom Workplace app on my computer) the other person can start hearing me again.  Then like clockwork, after about 20 minutes the audio from my end stops working again.  If I switch back to the other Zoom Workplace app again, they can start hearing me again.  And this just keeps repeating after about 20 minutes.  My tech team seems to think this is something with my home network/internet, but I can talk on my personal cell phone at home on this network/internet for an unlimited amount of time.  I also ran an internet speed test, and it said "Your Internet connection is very fast."  This seems to be a zoom issue, but no one can pinpoint why it is happening.  Any help is very appreciated.  Thanks!

Is there a way to set up my holiday/vacation so that calls go directly to my voicemail without ringing?

Also, can someone explain the Call Handling options on Holiday List & Call Handling? Should I turn those sliders on or off? I just want the calls to go directly to my OOO voicemail. 

Hi. Our outbound Caller ID shows "Private Line" instead of our company name. I looked up the steps to change it and the company name appears to be in the system correctly so not sure how to address this issue. Our clients won't accept our calls because they think it is a spam call, so this is a significant issue for us. Any suggestions on how to resolve it? Thank you!

Hi all -- our users are complaining that at least in the latest iOS app version, they can no longer see who accepted a call in a call queue.

We used to see a call was answered by a specific user, like "Accepted by Mike for [Queue]", now it just says "Accepted by others for [Queue Name]".

Is there a way to get the old behavior back, or a setting we can toggle?

Here's what we currently see:

Here was the great behavior earlier: