Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

How do you Save and Retrieve Voicemail?

I subscribed to a plan to receive messages for my political campaign office. When I test it by dialing the number to leave a message, the greeting message plays, followed by a system greeting message. After I leave the message, I cannot retrieve it f...

Phone Call API

Hello, how are you guys?I'm looking for an Endpoint that makes calls via Zoomphone, but I didn't find it in the documentation.Does anyone know and can help me? An example would be great.Thank you very much

Voicemail delivered via email - auto delete?

We are successfully delivering voicemail messages to user's via email. When the message is deleted from the email client the message remains in the user's Zoom voice mailbox. Our prior phone system was able to auto-delete the message from the voicema...

Voicemail audio notifications question

We have users that have access to other users' voicemails. However with enough access, users are reporting that they get way too many audio notifications in the Zoom client. is there any way to turn off the audio notifications when someone else gets ...

Grandstream HT801 Firmware Upload

I am having problems with the firmware upload for a HT801. When trying to upload firmware I receive a message that Device already has another provision running!On the status page I also see:Provision: Running, Status : Downloading file from "url". An...

The SMS feature disappeared for me

I had the sms feature and I am an admin for my company, and it's enabled for me and my phone number is part of our sms campaign. However, it just randomly disappeared for me. I can't find it either on the app on 2 of my laptops or my phone. Everyone ...