Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Seriously struggling with zoom phones

We are a company of 25 staff, many of whom work with clients and need their phones on the go. We switched to zoom phones about 6 months ago and have been struggling intensely. Calls get dropped, missed, audio is inconsistent, voicemail notifications ...

rfein by Newcomer
  • 1 replies

Contact Support

I have a business account with a monthly charge that allows me to receive Phone Chat support. I have been working with the chatbot in the past and have been able to chat with a live person. Lately, I have spent 30 mins trying to reach an agent withou...

Going to voicemail if no one answers

Is it possible to set it up to where if no one answers it will go to voicemail? We have it setup to where if it will ring to person one, then if one doesn't answer it goes to person two then if two doesn't answer it goes to person three. If person th...

Zoom Certified vs. Zoom Compatible

Is there an article explaining the difference between Zoom Certified Phones and Zoom Compatible Phones? We bought the Cisco 8865 thinking we would be able to use it for video calls/meetings but I've recently discovered that is not the case. Thanks!