Over the past few weeks it is suddenly hit or miss whether I can hear the caller.  I test the settings afterwards and they are fine. 

Also, my phone is ringing, along with my computer, but not giving me a way to answer on the phone, until it finishes one cycle of trying, and continues to ring longer on a 2nd cycle, then the interface on my phone pops up on my phone to answer. 

Why all the sudden bugs? 

I just bought a new Samsung phone. I cannot connect to my car's Bluetooth audio through the Zoom app at all. It is very frustrating. I cannot find an audio setting in either the app or website that helps. My Bluetooth audio is working perfectly for evey other app.

Just setting our Zoom phone system up, have connected Hubspot and Zoom using the integrations... however there's no contacts being synced to either the desktop or mobile apps (without this it would be pretty pointless).

Any ideas what I've missed or what might be broken?

I'm the admin on both accounts

Hi there,

We got several Auto-Reception set up , and some are considered as more "critical"

One of them will (depending on IVR choice) redirect to a person in charge of taking emergency call.

As this person change from weeks , we got to manually change the N° every week.

As well, we would like to be sure that no know forgot to redirect correctly (One time we had a person in support team that just added a space before the number...so nothing would never work)

We are currently setting up a "control" automatic call once a week, to ensure that everything is setup correctly.

But I can't test it through the IVR choice.

Like... if my Auto Recep n° is 064101010  , is there a way to directly compose a number that would reach the correct IVR choice?

Like... 064101010#2 ?

Thanks for your help

Ho...and if you have a different IDea on how to manage this problem (whole thing...) let me know, I love to hear and learn 🙂

Regards

Zoom Phone includes a Call Screening feature. (Phone/Settings/Other) I like the feature, but I would prefer to customize the message. (the default is "Hello. This user's calls are being screened. Please press 1 to reach the user.") Zoom phone provides ways to customize all the other possible messages you might want, but I can't find any setting to edit this message. How can this message be changed?

Needing to change 40 Auto Receptionists and have already created and tested the template.  When I try to apply the template, the checkbox is greyed out at Auto Receptionist. These are all (Main Auto Receptionist) for the sites.

I am the phone admin.

Also tried with account owner login.

Is there setting I need to change or go about this a different way?