Hello All,

I have just signed up to the ZOOM phone system to be run out of Aus.

Tried the chat option and caled ZOOM however 90 minutes later I am no closer to choosing a phone number and can not seem to get anywhere with anyone at ZOOM and the website keeps taking me in circles

A couple of questions is ZOOM customer service this horrendous all the time?

Shall I get out while I can and find a better provider?

Is there anyone here who can guide me as to how to set up a phone number.

Thank you

I was wondering if anyone else was having this issue.

After I auto provision my T46U, it must reset the user name and password for the web interface.  I am no longer able to log into the phones web interface to setup the multiple line display.  

However if I factory reset, I am able to log into the web interface until I auto provision again.

I haven't had time to look at the lines of code in the auto provision if anyone has a quick fix, that would help.

Thanks

Hi, good morning.

We have a problem when verifying the installation of zoom on the mobile phone, as we are in the middle of changing telecommunications company, and we can not receive sms.
Is there any alternative method of confirmation, independent of the phone line?

I am having a provisioning failure with our Grandstream 2604p.  Firmware is 1.0.3.57 which show approved by zoom and provided by grandstream.  I have tried the https url as well as the http url in the configuration guide.  My DHCP is et to no and none, I see the phone downloading the file, but ultimately get a failed to download firmware... even though this is a configuration file and not firmware.  I haven't been able to try then Web Interface option as I cannot find the SIP user ID or Authentication ID anywhere in the documents that is readable.  

Help

I have orderd license of Zoom Pro， added Audio Conferencing service and enabled toll/toll free for  China, Hong Kong,  But I still can't find dial in number, neither toll nor toll free, when I schedule to attend the meetings.

How can I can the call in numbers for China/Hong Kong?

Thanks a lot