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We want to restrict users to forward call to international number and only restrict it to user's country code phone number. This is to avoid abuse for international calling by using call forwarding.
I have a lobby phone (common area) that i dont want customers to be able to make external calls with. Is there a way to restrict a phone from making calls to external numbers? I have tried the block external numbers but that only seems to work for inbound calls from external numbers.
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With the last update the of Zoom Phone Appliance app for the Yealink VP59 (5.14.2 (2889)): 1. Desktop Call Control when Connected to allow Remote Dialing from the desktop now makes the Zoom desktop app Active as if it were included in the Call Handling for the User (even though Zoom Desktop Apps is not turned on for the User). This causes the Zoom Desktop App to show incoming call pop-ups and sounds. It did not work that way previously, and kind of defeats one of the purposes of using Call Control. 2. Invited Contacts (labelled as External in the Zoom Desktop App), are showing up on the Yealink VP59 ZPA interface in the list when you proceed to transfer a phone call. Previously, this was only the External Contacts set up on the Zoom web portal under Phone System Administration > Company Info > Account Settings > External Contacts + the Internal Users Extension Numbers and they were presented in alphabetical order. Now the list is seemingly in random order. Have any other Zoom Phone Appliance users noticed these or other issues?
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Good day,
My company wants to add a "Call Us" capability to its website and mobile app, so that customers can call the call center (3-5 people) via an IP call directly to their mobile phone or fixed call center equipment.
Hi all, I want to try the Zoom phone with ZOHO CRM and desk. I will sign up for a number to test. Is there an option to select a number for an area code or see a list of number available to chose from, or is it all random? Also anyone using Zoom phone in ZOHO CRM and Desk? Thanks
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Poly Voyager 4310 UC - USB-A – Mono I have a user where we have installed the above headset, but the button on the side of the earpiece does not answer a call. You can hear the announcement on the headset that the call is being answered, but nothing happens. I then logged on to the computer with my own account, and the headset works perfectly. So there appears to be a setting on the users Zoom account that is preventing this feature to work. I have also tried plugin the headset into different USB ports, but it doesn't make any difference. Does anyone have any ideas what the issue could be here? Thank you in advance. John
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Chaque licence Zoom One Pro inclut re de méayer😛 RieidRéunions ZoomProMettre le compte à niveauQTÉ1PÉRIODE D’ABONNEMENTAnnuelDATE D’ENTRÉE EN VIGUEUR DU SERVICE15 avr. 2023ÉTATActif DATE DE LA PROCHAINE FACTURE:MONTANT DE LA PROCHAINE FACTURE:15 avr. 2024139,90 €Modifier le forfait actuel Annuler le forfait
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Hi folks! Hoping to see if anyone else has run into a prickly audio/connection issue we can't seem to solve. I've been using Zoom Phones at work for two years with essentially no issues. In the last two weeks, a new issue has cropped up. *Sometimes* when connecting to a call I will not be able to hear callers, even though they can hear me. When this happens: - Zoom displays a, "Poor network connection. Audio quality may be affected." notice. - Testing the speaker settings, I can hear the "beeps" loud and clear. - I am not experiencing slowdowns or throttling in any other manner - or any other audio issues - on any other application while this occurs. Consistent 350 down/20 up. - Restarting the app sometimes fixes this and sometimes does not. - Restarting the computer sometimes fixes this and sometimes does not. - Zoom, the computer, and the router are up to date update-wise.
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Hi, I'm trying to set up some call routing but am struggling to find the perfect option to suit our needs. We are a small single location office with 6 users. 2x admin team 2x production 2x other team members We are wanting incoming calls to: - ring on the 2x admin phones in the first instance, IF not picked up in X second - ring on both the 2x admin phones & 3x production phones We would also like the 2x other team members to be able to pick up the queue if they can hear it ring. We can see the call pick up codes - however it appears they need to be part of the call queue to make this work. What's the best setup to achieve this?
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