Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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I would like to create a zoom because I want to create a zoom and talk to my friend to talk to my teachers about what I'm supposed to do in class and stuff and have to bring my grades up and everything and how can I make my texts up and or when can I... Show more

I would like to create a zoom because I want to create a zoom and talk to my friend to talk to my teachers about what I'm supposed to do in class and stuff and have to bring my grades up and everything and how can I make my texts up and or when can I make them up because I need to get my grades up I need to get the grades I need to get a birthday if I don't get good grades I can't get a birthday I won't get nothing from birthday and I just really need to bring my grades up and to bring all my grades up to A's and B's.


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How To Add A Second 'Line' (Not Sure This Is What I Actually Need?)

Hey Zoom Community,  Newbie here to the back-end of Zoom and I need some advice PLEASE!  PROBLEM: Currently, when creating events only the owner has authority to START the meeting.This was a big issue when the owner did not join call as we could no... Show more

Hey Zoom Community, 🙌

 

Newbie here to the back-end of Zoom and I need some advice PLEASE! 🙃

 

PROBLEM:

  • Currently, when creating events only the owner has authority to START the meeting.
    • This was a big issue when the owner did not join call as we could not start the meeting. 😮
    • We have a few admin emails added to the account but at the time, it didn't matter which we were logged into, none were able to start the meeting.

 

SUGGESTION:

  • Someone has said we would need to add a 2nd line...
    • Is this the best (and correct) way to do this?
    • I don't need another phone number or landline connected, just the same access for control of meetings which the owner has to be given to admin.

 

I hope this is clear... 😅

 

Look forward to your comments!😎


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Error about Emergency Calling in Zoom Phone ("may be limited")

The error is "emergency calling may be limited or unavailable for user" in a little exclamation point icon next to my Zoom phone number. What exactly does that mean? I have tried to search for an answer, but have not been successful. Does it indicate... Show more

The error is "emergency calling may be limited or unavailable for user" in a little exclamation point icon next to my Zoom phone number.  What exactly does that mean?  I have tried to search for an answer, but have not been successful.  

 

Does it indicate a problem with my account, or is it just a caveat?


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Overhead paging to multiple zones or selected zones

We have integrated our analog overhead paging system (which has 7 analog amplifiers and multiple speakers throughout two buildings) with the Zoom phone system. We have connected the 7 amplifiers to one analog 8301 IP Paging Adapter. We currently ente... Show more

We have integrated our analog overhead paging system (which has 7 analog amplifiers and multiple speakers throughout two buildings) with the Zoom phone system. We have connected the 7 amplifiers to one analog 8301 IP Paging Adapter. We currently enter one zone code to page all speakers . We would like to have the ability to separate the overhead paging to different zones (locations). We are not sure as to the best way to accomplish this. Do we buy additional Algo units or are there other types of units that would accomplish our goal? See the below goal and attached pic of the 7 amplifiers.

 

Our Goal:
  1. One overhead paging of combined zones (5 amplifiers) that cover 5 areas (zones) in the first floor of the main building .
  2. One overhead paging zone to page another building next door (one amplifier is connected to that zone/building).
  3. One overhead paging zone to page the upstairs of the main building (one amplifier is connected to that zone).
  4. One main overhead paging (combined) zone to page all amplifiers (all zones). Currently, the Algo 8301 covers all overhead speaker zones when we enter 7000 from any phone. The Algo is connected to a distribution adapter which is connected to all 7 amplifiers. 

Any assistance/advice is appreciated.

 

Dan Warren

 


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We're Missing Calls! "Signed out - You have been signed out because you signed in on another device

We moved from dialpad to zoom phone under the impression that our license would travel with us as users as we move between devices as is the case on every other tool we use. We work in two locations on Windows 11 machines running the zoom app differe... Show more

We moved from dialpad to zoom phone under the impression that our license would travel with us as users as we move between devices as is the case on every other tool we use.   We work in two locations on Windows 11  machines running the zoom app different days of the week, and use android phones with the zoom app installed.  We only have two users and we are not cheating licenses.

2023-04-06 15_40_57-Window.png

 

But now zoom client on Windows 11 constantly/randomly logs itself out quietly, blocking phone calls to our computer.  And it doesn't understand that we are now at location 2 and location 1 can be logged out?  

Is this because each licensed user has zoom phone running on both our office computer and our android phone? 



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Extention number

We have one phone line for a small business and don't want any extension numbers. It doesn't seem to let me remove the extension number automatically set? Any solutions? Thanks Calum 

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Resolved! Zoom phone is not using the auto attendant and IVR

Can someone help me figure out why our phone line does not use the auto attendant and IVR for call queues like sales and support?

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cellphone app very slow / irresponsive

One of our users is experiencing the following problem:"The Zoom mobile app is extremely unresponsive, especially when I try to end phone calls by pressing the red button. I have to press it 4-5 times, which often results in calling a random person o... Show more

One of our users is experiencing the following problem:

"The Zoom mobile app is extremely unresponsive, especially when I try to end phone calls by pressing the red button. I have to press it 4-5 times, which often results in calling a random person once the call screen finally closes. The unwanted call, then again, is difficult to abort. In addition, I am sporadically unable to answer phone calls due to a charging icon appearing and a message asking me to "please wait" after pressing the blue button to take the call.

 

I am running the current version 5.14.6.13477 and my phone is a Galaxy S20 Ultra 5G, Android 13, One UI-Version 5.1, Modelname SM-G988B/DS

As I use Zoom phone for work, it would be important to improve the situation. Any ideas would be appreciated. Thank you!"


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Zoom Phone Dial by Name Directory audio prompt

Can the 'dial-by-name' directory audio prompts be changed to match the IVR voice settings?

The default voice within the 'dial-by-name' directory is quiet jarring next to the IVR selected voice. It comes off as unprofessional.

 

 

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cannot register my phone number

i get error when i try to add my phone number on realme 9 device