Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Phone Answering Schedule

We have a group of individuals assigned to answer incoming calls. They are currently all added to a Call Queue to ring sequentially. I would like to set up a schedule where each person takes a set of hours each day. Any recommendations to set this up...

Skehres by Newcomer
  • 1 replies

Resolved! Enhance Hubspot Integration

Hi guys,So it's already good that it is possible to call people from Hubspot with Zoom phone. What would make it really great:Being able to see who is calling you (inbound) by looking up the number in HubspotBeing able to search for a contact by his ...

Adding parties to a call

Hi there, I am wanting to find out if anyone is able to add more than 2x people to a call? At present, I can only add 2x others, however in my line of work I am often required to add a third person so it would be great if this is an option. I have lo...

Syncing contacts for an entire team?

Hi, We have a Zoom Business account with both Meetings and Phone. We want to sync contacts with Office 365 for our entire team, not just individually. Is this possible? I have synced contacts in the Zoom App for myself, and this works for me now, but...

Resolved! Zoom Phone Receptionist by Day

In our current setup, when you dial 0 in the auto-receptionist. it will ring our front desk receptionist. However, we are fully teleworking again and when the front desk person is out of the office the assistants go on a rotation by day to answer the...

How can I disable dial-by-name directory?

Hi, I'm trying to disable the user from using 'dial-by-name directory' now.There are 3 users on the main site now.Assuming A, B, and C, I want to prevent A from calling B or C by name.'dial-by-name directory' is disabled for the main site setting now...

Yulim by Zoom Partner
  • 4 replies

Zoom phone recording

We have the message warning customers that the call is being recorded at the beginning of all our calls. Is it possible to remove the message at the beginning of outgoing calls only, but keep it for incoming calls?