Hi guys!

Does anyone else have the same issue: users are getting the "Your account is inactive" error. I've checked the administrator account, and all users are active. Subscriptions are active, and all invoices are paid. Moreover, I can't even contact support now. Support is not available in chat or by phone, and no notifications have been sent to my email. I don't know where else to turn; maybe I can find answers to these questions here.

Has anyone else experienced difficulty dialing certain numbers? We've noticed that some calls result in a 'Call cannot be completed' message, but when we try the same number on our personal phones, the call goes through without any issues.

Hello,

I'm trying to change the ring time for our zoom phones/polycom phones.  We were in a meeting the other day and did not answer the phone. The phone rang about 10 times and then went to the voicemail option.   Can we change the ring time to be 5-6 rings?  
thanks

Is anyone else experiencing inbound or outbound calls that when you are on the phone that the call drops or the audio of the calls cut out where you can hear the other person but they can't hear you or vice versa? Wondering if this is a windows 11 issue? Also wanting to know how to resolve this issue. I end up having to hang up and call the person back so they can hear me. I have to do it 3-4 times since it will cut out. 

I have ordered a zoom phone, and ported my number from goole voice.  When I set it up originally, I had set it up as an administrator account, not a direct account.  I was never able to add sms.  I unbundled the phone number and now have no working phone, no sms and no clear way to add it back in.  I am hoping someone can advise me as the self help options have no

I have a Yealink T33G that I'd like to automatically configure to listen for multicast traffic sent from our informacast server.

I've found instructions for manually configuring this via the phones web interface.  But I cannot find any info on getting this config to the phone via its Provisioning Template from with Zoom.  Can someone point me in the right direction?

Hello,

We are currently using the Active Directory sync for Zoom.  We are pulling over employee data but would also like to pull over pictures from AD.  Just wondering how we need to reference it in Attribute Mapping:

ldap.user.photo=thumbnailPhoto

Something like that?

Thanks