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Hi
Can I know if anyone has issues today for doing ZTP for Poly phone VVX Series for Zoom Phone?
I have issues that the Poly phone did not upgrade to the supported firmware/software version.
The provision path is https://provpp.zoom.us ...
Hello,
I just forwarded one of my DID still at VoIP.ms directly to my zoom direct line and those calls goes directly to voice mail. The call will appear as "Missed" in the history.
Do you know why?
Kind Regards,
-- Benoit
I have a desktop phone that does not ring, but the app on my mobile phone rings. I would like to have my desktop phone ring a couple times and if not answered then my mobile phone rings. How do I set this up? And also set hours for calls to be answered. Desktop phone: Ploy WX-250 Apple iPhone 14
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We are in the process of porting our numbers over to Zoom Phone. One of the phone numbers has an update status of FOC under "Order Status" . What does FOC mean?
Thanks
I'm missing something. I have ZOOM phone, multiple locations with total of 50 Auto Receptionists that require holiday schedules to be updated. I chose 1 site AR to create the template, updated the template with the holiday changes. This modified template is only showing for the site I created from. What Have I missed?
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Hi I need help. our company has a zoom phone system where I am to receive sales calls on my iphone. I'm finding if I use zoom for a meeting on my home desk top or on my macbook it apparently logs me out of my other devices and I miss these calls. My phone will to ring. And I'm unaware I'm getting calls? How can I fix this. It's very frustrating. My phone is not ringing for these sales calls. thank you!
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We have just moved over from RingCentral and Zoom is working good but we have this annoying issue when you get a call, it freezes your screen so that you can deal with the call and in essence it "hijacks" the screen and it won't let you type into another program until you deal with the incoming call. We have the latest version as of today. The program is working but there needs to be some kind of Bring to Front but just the opposite, where the Zoom window won't take precedence over other windows. Joe
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Hi There,
I am looking to see if there is a way that we can setup our office managers on the main auto receptionist line so that they receive the calls when someone calls the main office line. I was hoping to achieve what Shared lines can do, but instead of assigning a new number for our two office manager, we could just add them to receive the calls when someone calls the main office line.
I have explored the Main Auto Reception options and realize you can forward calls, but I would like both of their phones to receive any calls we get to our main office number. Does anyone have any insight on this?
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Hello Everyone, We have a few users that our experiencing the "Unstable Connection" error in zoom only in the contact center causing their status to be set to not ready and missing calls from the queue. Normal zoom calls and zoom phone calls work with no issues. I have tested with the zoom network tool and the meeting and zoom tests past with minimal packet loss and latency. As far as I cant tell, the users have not experienced any other disruptions due to internet. This will happen on a wired and wireless connection. After updating zoom, drivers, and windows it still is occurring. Wondering if anyone else has pinpointed a cause. I'd rather not swap laptops over an issue only in zoom if possible.
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