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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hi all - we have the Zoom mobile app installed on an iPhone. When the iPhone is locked, either by the user locking it or by the iPhone timing out to the lock screen, incoming calls to the Zoom app are silent. Personal calls to the iPhone still ring when it's locked, just not Zoom. It shows a missed call, but there's no audible alert. If the phone is unlocked, the Zoom call rings. Any ideas?
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Hi all, I'd like my default transfer on yealink desk-phones to be "assisted" i can do this by changing the "Transfer Mode via Dsskey" in the yealink web interface but is there any way i can provision it in zoom for all users ? thanks
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I am setting up my Zoom phone account for the first time and getting ready to port my phone numbers. We have bought several businesses over the years and currently have multiple phone numbers call in directly to our auto-attendant. Does anyone know if I will be able to have 3 or 4 phone numbers go directly into my main auto attendant? I am afraid to initiate the porting until I know that we'll be able to do this either directly or at least have some workaround. Thanks in advance!
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zoomphoneの録音機能で自身の声しか聞こえないことはあるでしょうか？
なお、zoomphoneで電話している際は疎通確認は取れているので、声は聞こえています！
Hi guys! Does anyone else have the same issue: users are getting the "Your account is inactive" error. I've checked the administrator account, and all users are active. Subscriptions are active, and all invoices are paid. Moreover, I can't even contact support now. Support is not available in chat or by phone, and no notifications have been sent to my email. I don't know where else to turn; maybe I can find answers to these questions here.
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Hello, Trying to set our company name as the outbound caller id name according to this support article. It says, "In the Caller ID Name section, click Change next to the current caller ID name." I cannot find "Caller ID Name". Please see screenshot. Where is the section referred to in the support article? Thanks
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Has anyone else experienced difficulty dialing certain numbers? We've noticed that some calls result in a 'Call cannot be completed' message, but when we try the same number on our personal phones, the call goes through without any issues.
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