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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Minimize Zoom Assistant While on a Call

Wondering if there is a way to minimize the Zoom Assistant while you are on a call.  We have it docked so that it collapses when off a call, but would like an option to get it out of the way while on a call too.

Recevoir des sms sur la réceptionniste automatique

Bonjour,

J'ai besoin de recevoir un message texte sur le numéro principal de mon entreprise (celui qui est attribué à la réceptionniste automatisée). Comment procéder ?

Polycom Transfer to Voicemail

With our old phone carrier (ENA), the secretaries in our school buildings could transfer a call directly to a teacher's voicemail. That option no longer appears for them with Zoom. Is there something on our end we need to do in order for that to work... Show more

With our old phone carrier (ENA), the secretaries in our school buildings could transfer a call directly to a teacher's voicemail. That option no longer appears for them with Zoom. Is there something on our end we need to do in order for that to work?

They do this when a teacher is actively teaching a class and they don't want to disturb them. We know there is a DND button on the phones, but the teachers have a habit of not turning that back off.

Thanks in advance!


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reply-icon Latest Reply - 

multiple voicemails playing with my basic phone plan. I do not know how to delete them. It is crazy.

Every time I changed my greeting the system kept all the version and now when someone call the number assigned to me all the messages get deleted. There is no one to call for support. what should I do. 

Display the BLF status of Desk Phones from Desktop App

How do you display the BLF status of desktop phones from the desktop application? I have a receptionist that will be using the desktop application for call transferring who will need to monitor the status of physical phones. Right now all phones just... Show more

How do you display the BLF status of desktop phones from the desktop application? I have a receptionist that will be using the desktop application for call transferring who will need to monitor the status of physical phones. 

 

Right now all phones just show as "offline" under contacts. See photo attached. However, anyone using the desktop application shows the correct status.


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Zoom US and Canadian Phone Number from Turkey

Hello, let me briefly explain my concern. I am a Canadian citizen and have an active Canadian phone plan. Currently I live in Turkey and would like to port my Canadian number to Zoom. Additionally I would like to get a new US phone number. Can i just... Show more

Hello, let me briefly explain my concern. I am a Canadian citizen and have an active Canadian phone plan. Currently I live in Turkey and would like to port my Canadian number to Zoom. Additionally I would like to get a new US phone number.

 

Can i just get the yearly subscription for these services and start using them from Turkey with just an internet connection or do I need something else like contacting Turkish telecommunication platform or getting a VPN that has a US IP number.

 

I am so confused about what the VoIP infrastructure is so I need your help..

 

Regards,


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Zoom phone in Dynamics issue

Hi,We integrated Zoom phone in Dynamics a couple of years ago, seems to run ok most of the time. However last week a few of our users reported the app just crashed and closed when they were in the middle of a call, just wondering if anyone else notic... Show more

Hi,

We integrated Zoom phone in Dynamics a couple of years ago, seems to run ok most of the time. However last week a few of our users reported the app just crashed and closed when they were in the middle of a call, just wondering if anyone else noticed anything or if there is a fix available?

 

Thanks

Ted


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自分のマイクの声が途切れる

マイクテストでは普通に聞こえるが、

ZOOM会議でしゃべると自分の声が途切れ途切れで聞きにくい

Zoom Assistant

The zoom assistant panel is being reported as "stuck" for a few users and cannot be undocked from its original place. Anyone else experiencing this issue or know how to fix it?

analog adapter

We're migrating from a Cisco phone system to Zoom. We currently have a door access system with an external doorbell/speaker that connects to a Valcom door answering system. Two wires come out of the Valcom into a Cisco router's FXS port. The router d... Show more

We're migrating from a Cisco phone system to Zoom.  We currently have a door access system with an external doorbell/speaker that connects to a Valcom door answering system.  Two wires come out of the Valcom into a Cisco router's FXS port.  The router detects an off-hook condition when the doorbell is pushed and dials a number on the Cisco system.  I'm trying to find a solution that replaces the Cisco system.  As I see it, we need to be able to land a two-wire connection on it, have it monitor for when the line goes off-hook, and then dial a pre-programmed number.  

 

Any ideas on how to do this?


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