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I need to set up my system with a message for the incoming caller (insurance disclaimer, in my case). In the event I don't answer, this is to be followed by instructions to leave a message. Have tried Auto Receptionist and Call Queues setups, but this is still not working. Can anyone help out?
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We recently began using the "New Teams" on Windows 11. Since updating to the New Teams, if we are on an internal call using Teams, and a we receive a call on Zoom Phone, the Teams call immediately hangs up and the Zoom call is automatically answered. This didn't happen on using the prior version of Teams. Has anyone else experienced this? Is there some integration issue with Zoom and the New Teams? We are all on Zoom version 5.16.22807.
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Bluetooth earphones cannot be used when using the ZOOM application on Samsung Galaxy z Flip 4 When using the ZOOM application on the Samsung Galaxy z Flip 4, if you connect Bluetooth to Bluetooth earphones or car speakers, you can't connect Bluetooth to Bluetooth earphones or cars, and you can only hear sound through the speakers of the mobile phone itself.
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Our entire company's phone system has gone down after the update they just sent out. There is no phone support no technical support at all beyond an AI chat bot that is beyond useless. We are looking for a new company. Having no technical support is absolutely crazy. What do you do when your phone just stops working? I've restarted the computer, uninstalled the app, restarted again, reinstalled... still no phone. We pay the bill but aren't getting the service and with no technical support I have to assume they're not interested in fixing it.
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Using Poly Voyager 2 headset with USB dongle, unable to get call control (answer/hangup using center button) to work. Incoming call, headset announces incoming call, press center button but call is not answered. Tried using Poly Lens to set "Target Softphone" to Zoom, but no change. Tried going into zoom, phone, call control but it says No supported devices. Call control on the headset does work with other softphone programs, how can I get it to work with Zoom?
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So I have two phone lines assigned to my Yealink T54W phone, which works fine. Normally, the icon and button next to the line show as green. However, after hanging up the phone, it stays red. I can still push on the red line button and get a dialtone and place another call. So it seems the line is disconnecting, but the phone does not recignize it. The only way I have fixed it is by resetting the phone. Any way to fix it?
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When someone calls my voicemail, it is playing the message twice before allowing them to leave a message. It's causing most people to hang up, assuming it's just a loop message and they can't actually leave a message. It's been frustrating for our main line operators, as they are then getting all my calls from frustrated callers.
Help?
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Our company switched carriers from a larger phone provider to Zoom Phone about 1 year ago. Spam call detection and blocking was a future feature that played into the decision to switch, but it's still not available. Around that time I saw this as a proposed Zoom enhancement: Being about 1 year out from this and considering most large carriers offer some sort of filtering technology, does anyone from inside Zoom or external users know what's the reason this feature has not been released? For a company like my own, the number of calls is so excessive that there have been requests to switch back carriers that also have VOIP services. EVEN IF THE ABOVE SOLUTION IS AVAILABLE I AM NOTICING THAT ZOOM ISN'T KEEPING UP WITH THE TECHNOLOGY OFFERED BY OTHER CARRIERS THAT FLAG NEW CALLS FROM "LIKELY SPAM" SOURCES AND SEND THEM STRAIGHT TO VM. I'm sure I am not the only user with this issue and people often contact IT support reporting up to 4 robocalls in the morning alone. Also, blocking individual numbers company wide has not been a solution bc robocalls switch up call from numbers. ZOOM - Can you push out this feature ASAP? USERS - Can you share any solutions and also request that Zoom push out this feature?
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