Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Auto Receptionist Allow Dial by Extension

I'm trying to configure the auto receptionist to allow dial by extension. https://community.zoom.com/t5/Phone-System/IVR-Dial-Users-Extension/m-p/116943 the zoom employee in this thread states that this should be the default while playing the auto re...

cemala by Newcomer
  • 2 replies

Resolved! Branding

Our company has already set up our Brand when we started with Zoom. We received notice about the Branding by 5/31/24. Do we have to start a new Branding?

ShelleyP by Newcomer
  • 2 replies

Microsoft Dynamics 365 Integration

We just finished installing the Zoom integration for Dynamics 365. It looks to have a lot of features we like! But some we don't. Is there any way to change some of the settings within the integration? For example, our phones ring to multiple people ...

gvd by Newcomer
  • 0 replies

question about call queue member historical report

Apologies, but I've looked through the power pack articles regarding this and haven't been able to find this answer. In the Call Queue Member Historical Report there is a column marked 'Total Inbound Calls'. In my case every member of this call queue...

Resolved! Android App, Long-press options

I'm not sure if this is the right "location".With the Android App, you are able to long-press the icon to see three quick select options: "Start my personal meeting", "Join the next meeting", "View today's meetings". How can these long-press options ...

Changing Contacts View in Zoom Workplace App

Not sure where to ask this, but: The Contacts tab in the Zoom app looks/works notably differently for me and my coworker. We both have Zoom Workplace, by the way. On my Contacts tab, the folders on the left are dropdown lists; if I click a folder it ...