We have reviewed the firewall settings recommended by Zoom and don't see any issues.

We're using Yealink T54W phones. Device firmware is 96.86.3.12.

If the phone shows as offline (both on the display and in the Zoom Phone admin console), when you re-provision it through the on-screen settings, it comes back online.

Sometimes the phone will remain for hours online, then go offline.

I cannot make a call from Zoom Phone despite having the US/CA Metered Calling Plan and an active user status. I keep receiving the message 'Sorry, we cannot complete your call; your service plan does not support calling to this destination,' even though I've been calling numbers within the US only.

We have several queues set up. I have "Receive calls while on a call" toggled on because I want users to be able to see if another call is coming in. It is completely interrupting the current call! It temporally disconnects the voice and sound...what kind of call waiting is this? Please tell me there is way to fix this.

If my current Auto receptionist is set for GMT-5:00 (eastern) to roll at 2am and we have DST this weekend, will the Auto receptionist automatically know it is DST and calls will roll at 2am still or do I need to manually change the Auto receptionist to push to the call queues?

I am currently testing zoom for lightning in a sandbox SF environment linked to my zoom desktop account (not using ZCC). So far all is looking good but I am unsure if this is possible... I would like where Sales receive an inbound call from a new contact / unknown number for them to be able to quickly and easily create a new Contact to allow them to link that activity to the Contact. At the moment this does not appear to be possible. Is this something I can configure or is it actually not possible? Any guidance or advice would be appreciated. Thanks,

I have a need to establish a internal extension number that can make outbound calls and forward calls to an external number without the assignment of a DID number for the user. Zoom Phone Pro Unlimited assigned but when an external number is dialed it gets blocked saying the number cannot be reached.  When I assign a DID number from spares the user can call out. Is there any way to have outbound calling without a DID being assigned to the account