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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hi All, With hybrid working we have many team members working from home using VPN. Recently both parties on a call experience no audio when on a Zoom Phone to Zoom Phone call whilst on the VPN. If they switch off the VPN it works fine. Has anyone experienced this and solved the issue without switching off the VPN, or using split traffic for Zoom. We have no issues with Zoom meetings over the VPN. Thanks Paul
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How can we reassign new Zoom Phone Numbers to team members? Their existing phone numbers are triggering SPAM ALERT messages for outbound calls. Please advise.
Is it possible to set it up to where if no one answers it will go to voicemail? We have it setup to where if it will ring to person one, then if one doesn't answer it goes to person two then if two doesn't answer it goes to person three. If person three doesn't answer we want it to go to voicemail but instead it circles back to person one. Anyway to fix this? Thanks!
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Why is it that we can't connect an analog phone to an ATA and use it with Zoom Phone but we can use an ATA for fax? That's what I was told by the sales rep.
Is there an article explaining the difference between Zoom Certified Phones and Zoom Compatible Phones? We bought the Cisco 8865 thinking we would be able to use it for video calls/meetings but I've recently discovered that is not the case. Thanks!
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Hi. We have added a new site to our portal and have added a new emergency address. How long does verification take?
In the desktop Zoom client, my voicemails have recently starting automatically deleting without even playing when I click the play button. Any advice would be welcome.
Majority of our users are in the USA. One of our Zoom Phone Users is in Philippines, Is there anything i can do to change user's region on his account to improve call quality? Or Zoom Phone adjusts it automatically based on where the app is used from?
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