Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

How I can make and receive calls in Zoom

I am new to Zoom and downloaded Zoom App in my Laptop. I need calling feature in my Zoom App but unable to do so. Please help or guide me how I can add those calling feature in my Zoom App?

 

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Yealink T31G won't provision

Hi there! I'm trying to provision a Yealink T31G to be used as a Zoom phone. When I do, nothing happens. If I reboot, it says Update skipped. I got the Server URL from a zoom support webpage, and have configured everything else accordingly, but it's ... Show more

Hi there! I'm trying to provision a Yealink T31G to be used as a Zoom phone. When I do, nothing happens. If I reboot, it says Update skipped. I got the Server URL from a zoom support webpage, and have configured everything else accordingly, but it's not working. I can't find anything online that is fixing it for this specific phone. If anyone has any solutions, I'd appreciate them.


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Zoom Phone Functionality with VPN

Just set up a VPN for my computer, all Zoom functionality was retain EXCEPT phone calls do not connect. SMS works fine, Zoom calls no problem, phone is a no-go. I am a in a solo office with no IT support - so I am trying to troubleshoot as a non-tech... Show more

 Just set up a VPN for my computer, all Zoom functionality was retain EXCEPT phone calls do not connect.  SMS works fine, Zoom calls no problem, phone is a no-go.  

 

I am a in a solo office with no IT support - so I am trying to troubleshoot as a non-tech professional.

 

Thanks, Steve


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Orientation Issue - Android phone

Hello, I have a Google Pixel 7a phone. When I join a video call, my camera is in portrait mode. If I try and turn my phone landscape, the video turns sideways rather than the camera switching to landscape mode. Ie, the view stays in portrait mode but... Show more

Hello,

 

I have a Google Pixel 7a phone. 

When I join a video call, my camera is in portrait mode. If I try and turn my phone landscape, the video turns sideways rather than the camera switching to landscape mode. Ie, the view stays in portrait mode but my camera is showing everything on its side. 

 

I can't see any options to rotate my camera manually. Is there any way for me to manually ensure my camera switches between portrait and landscape mode (either before or during the call)? 

 

Thank you in advance!


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Zoom Phone Migration

My company is migrating with another; we plan to move to another Zoom account. How do we go about transferring our Zoom phones? Can we port numbers between Zoom accounts?

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Yealink t54w doesn't ring, it just beeps and some times the customers get busy signal

Yealink t54w doesn't ring, it just beeps and some times the customers get busy signal

Tried resyncing and I do not have any call forwarding for business hours.

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Cant call

I bought an unlimited subscription for the US and Canada. But when I call, they tell me I can't make calls. Can you help me?

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entering letter password on phone keys

Tried entering letter password with phone keys, using corresponding number for the key.  Didn't work that way.  So how do I enter a letter password on phone keys?

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Adjust incoming display to show WHICH zoom phone number is being called

I have 2 zoom phone numbers to accommodate 2 different companies. But when people call either number, they are displayed the same way- making it impossible to determine WHICH phone number was being called. Is there a way to personalize the incoming d... Show more

I have 2 zoom phone numbers to accommodate 2 different companies. But when people call either number, they are displayed the same way- making it impossible to determine WHICH phone number was being called. Is there a way to personalize the incoming display to show which number is being called. Along the same lines, is there a way to display which number was called under ALL HISTORY?

 

I am using the phone and desktop app. Version 5.17.11


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Local phone numbers

How can I add a regional phone number that Zoom does not list?  Malawi Africa.

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