Hi,

I have two Poly Edge models:

E100 and B20.

I want to configure them to automatically call a specified number when they go off-hook. I successfully set this up on the E100 using the following insert command in the configuration file through the GUI interface on the phone: https://ip address of the phone/

call.autoOffHook.1.enabled="1"
call.autoOffHook.1.contact="8800"
call.autoOffHook.1.protocol="SIP"
```

When the phone goes off-hook, it automatically calls 8800 on my line 1 registered.

I need help to do the same thing on the Poly Edge B20, but I can't find the configuration file on this model even though I have access to the GUI interface.

Hello everyone,

I am needing some clarification (hopefully from a Zoom employee) here.  I have a Common Area named "Break Room" and I am wanting to be able to assign that single Common Area on up to three different Poly CCX 505 phones.  Is this somehow doable perhaps with a back end engineering change/request?  When I try to assign the Break Room Common Area to more than one Poly CCX 505 currently, I receive the message of "This common area phone license is currently in use, continuing will log out the other device from the account."  So, any feedback here would be immensely appreciated.

Thanks!

I paid the US and canada Phone  subscription today APR 30,2024 but my account still shows as basic. I cannot make or receive calls and I'm unable to reach technical support over the phone because BASIC (which is the plan my account still shows) does not support it. Does any one knows how to fix this issue?

Hello,

I am a Zoom admin for my company, and a user reported that a business partner's phone number is incorrectly labeled as SPAM. We currently have SPAM Protection >SPAM Marking Options set to Auto-Mark SPAM medium sensitivity. Can I manually mark this number as not SPAM? 

Thank you,