Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Resolved! Enable Zoom Phone in PWA - assistance please

In the December 18 Release notes for Zoom Phone - dot point 4 notes:Zoom Phone for PWAZoom Phone admins can enable Zoom Phone for PWA on their account to allow their PWA users with a Phone license to make calls and send SMS from their Zoom PWA.I am r... Show more

In the December 18 Release notes for Zoom Phone - dot point 4 notes:

  • Zoom Phone for PWA
    Zoom Phone admins can enable Zoom Phone for PWA on their account to allow their PWA users with a Phone license to make calls and send SMS from their Zoom PWA.

I am relatively new to Zoom Phone and the Zoom account owner for my business (which I assume allows full administration ability) and cannot find the option for admins to enable Zoom Phone for PWA on their account. Could one of the experts please assist with finding this setting in Zoom Phone Administration.

 

We are using the Zoom PWA for our Chromebooks and having Zoom Phone access is a feature we have been waiting for since it was advised for Q3 and was shown in Zoomtopia presentation.

Thank you for the assistance,

Bradley Flick, Sydney Australia.


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Zoom-phone legal proof of ownership

Hello dear community,I'm looking for a way to prove that I own a specific phone number for a partner.This phone number is a zoom-phone in my fleet,Which document can I get, that state that my company own this number ?Thanks for your help,Have a good ... Show more

Hello dear community,

I'm looking for a way to prove that I own a specific phone number for a partner.
This phone number is a zoom-phone in my fleet,
Which document can I get, that state that my company own this number ?

Thanks for your help,
Have a good one.


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Istr.

Ispector Verification Menu.

Receptionist Message taking software

Hi all,I'm after software that would ideally do the following: - Phone user picks up a call (probably via a desk phone)- User is also logged in to Zoom on their PC, software launches with details of the incoming call (time and caller ID info) - Recep... Show more

Hi all,

I'm after software that would ideally do the following:

 

- Phone user picks up a call (probably via a desk phone)

- User is also logged in to Zoom on their PC, software launches with details of the incoming call (time and caller ID info) 

- Receptionist enters a note/message with the option of sending it to the appropriate user via email or software popup etc.

 

Any ideas on how best to implement something like this in a small office?


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Call log analytics

Is there a way to check the call throughput (inbound and outbound) per licensed user on Zoom?

Request for SMS Option to Prohibit Incoming Texts

Currently, there is no option to turn off the ability to receive SMS messages. We would like to be able to send text messages, but not receive them. There is already a simple option to turn off incoming Voice calls but not one for SMS. 

remove the main company phone line

How do I remove the main company phone line?  I just want it to direct dial the number I have...  All of the support walk through tools keep telling me I have to do it during setup... It's already setup...

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Configure the phone to automatically call a specified number when it goes off-hook.

Hi,I have two Poly Edge models:E100 and B20.I want to configure them to automatically call a specified number when they go off-hook. I successfully set this up on the E100 using the following insert command in the configuration file through the GUI i... Show more

Hi,

I have two Poly Edge models:

E100 and B20.

I want to configure them to automatically call a specified number when they go off-hook. I successfully set this up on the E100 using the following insert command in the configuration file through the GUI interface on the phone: https://ip address of the phone/

call.autoOffHook.1.enabled="1"
call.autoOffHook.1.contact="8800"
call.autoOffHook.1.protocol="SIP"
```

When the phone goes off-hook, it automatically calls 8800 on my line 1 registered.

I need help to do the same thing on the Poly Edge B20, but I can't find the configuration file on this model even though I have access to the GUI interface.

 


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chromebookでのZoomphone利用について

こんにちは。

chromebookでZoomPhoneを利用したいのですが、インストールできません。

Zoom自体は利用できる状況となっております。

そのChromebookでZoomphoneが利用できないのか、別の課題があるのか​​をお考えさせていただけますと幸いです。

Hide Main Site Phone number

Does anyone know of a way to hide the main site for the caller ID outbound for users except the site that they work at?

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