We're currently experiencing an issue with our call queue setup on Zoom. We have it set to simultaneous ring, and it calls the agents for 30 seconds. However, after the initial ring, it doesn't call the agents again, and the customer remains in the call queue indefinitely.

Is there a way to configure the call queue so that it continually calls the extensions until someone answers? Any guidance or tips would be greatly appreciated!

Thank you.

I have a pro account for our non profit organization meetings that last from two to three hours.  I've always recorded to the cloud.  Today I got an email saying that I could only record for 90 minutes.  Is this true.  Tthe chat helper will not answer my questions.

Hey, whenever a zoom call starts,, my microphone is working for 5 sec. After that it stops working, then i change the microphone to the other. And the other person is able to listen for 2-3 sec. Then i have to swap it again from the sec. I always keep swapping to make it work. I am frustrated. I started using google meet. Is there any solution to that problem?

Hi! I just recently bought my logitech zone vibe 100 and when I tried using it in zoom for zoom meetings ang zoom calls the audio is too low. Unlike my other logitech h390, it does sounds good, audio is very high even it just in 50 level volume. How do I fix that?