I have users that connect to a server via Parallels for a remote desktop. They complain about call lag when calling another Zoom user with a desktop on the server. Would Zoom VDI be a solution for them? From what I understand there is a VDI Workplace installer like the Zoom client that goes on the server and a VDI plugin that is installed to the users local machine so all VOIP processing gets done on the local laptop? 

Is there a way to disable the Zoom Workplace app from audibly ringing when it is connected to a desk phone using call control? We've recently started using Zoom phone, and several users have said it's annoying hearing the Zoom ringtone as well as the desk phone ring tone. 

Is there a way to do this, or any alternative solutions that could be suggested?

We use Yealink T44W handsets if that is useful to know at all. 

I have coworkers that are using Android devices (watches) that are able to see who is calling them from Zoom and are able to answer said call. I have tried all the tricks/tips on how to get this to work on my Apple Watch, but cannot get any of it to work.

Anyone know if this still isn't available on Apple Watches?

Thanks!

Hi All,

We’re currently using Zoom integrated with Salesforce Lightning. Most of our users access Zoom on their mobile devices. We’d like to enable a feature where, when someone receives a call, Zoom can automatically sync with Salesforce to display the caller's contact information.

Is there a way to configure this setup so that Salesforce contacts are used to identify incoming callers in Zoom Mobile?

Any guidance or assistance would be greatly appreciated!

Regards,
Afrose

Hi, I am using a Zoom environment, I want to know if Zoom offers "Hunt Group" feature and want to know if the Call queue feature is same as the HG feature. I currently have a valid Zoom phone license to make calls and have the admin privileges. It would be nice to know more details about this HG feature.

I initially had problems provisioning our phones with our new broadband provider (Sky Business Broadband in the UK), I eventually figured out that they would provision without issue if I separated our wifi signal to separate 2.4ghz and 5ghz networks and connect to the 2.4ghz. (Phone wifi dongles are 5ghz compatible btw).

Problem is, on 2.4ghz the phones disconnect randomly (but usually daily) - So I've re-attempted to try and figure the 5ghz provisioning problem.

I presume it's router settings for 5ghz, but I don't work in IT and my knowledge only goes so far.

After speaking with our Business Provider, they've now informed me our phones are not compatible with their service - only analogue phones will work.  I'm really puzzled now, I've tried support with Zoom - but they just keep emailing links to various pages on Zooms help pages or even here within the forum (not even relevant links).

Anyone had similar issues - or can make sense of this?

I've been searching for an option here, 

Due to the lack of choice in Wifi handsets that work with zoom and don't require us to roll out an entirely new DECT infrastructure, we are thinking about dropping our Grandstream wifi phones that have not been performing well at all and simply getting some rugged android phones and installing the app to use.

I've found the discussion that you should go into the default apps and change the dialer, but Zoom does not appear as a choice to switch to, so it appears the application doesn't offer itself to android as  possible dialer application. But I found an old thread from someone asking to Un-do exactly what I am trying to do now....so is it possible?

1. Human Receptionist: "I have a customer wanting to talk to you"

2. Me: "Ok, please transfer them".

3. Human Receptionist: "Ok"

**transferred**

**no audible notification **

4. Me: "..."

5. Customer "..."

6. Me: "...hello?"

7. Customer: "Oh, hi"