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Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. 📅 April 2: Zoom Workplace Open Office Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment! 📅 April 3: What’s New at Zoom? Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success. 📅 April 9: Zoom Phone Open Office Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your expertise to the next level! 📅 April 10: Deep Dive into New Feature Releases for Zoom Contact Center Discover the latest Zoom Contact Center features designed to streamline processes and enhance customer interactions. Join us for a live demo, expert insights, and a Q&A session to help you optimize your setup and elevate your customer experience! 📅 April 16: Zoom AI Companion Open Office Explore how Zoom AI can supercharge your productivity and streamline communication. Join us and get all your AI questions answered! 📅 April 23: Zoom Contact Center Open Office Unlock the full potential of your Zoom Contact Center! Our experts are ready to guide you toward seamless customer interactions.
Here's what's in store:
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I am a solopreneur and I have 2 lines which I purchased. I have 2 licenses which I purchased. I already had the 1 company setup on zoom, and with my second license would like to add the second company. However, I need the second line to display a different outgoing caller ID. Is that possible?? Also for my incoming calls would it be possible to have a prefix added to the caller id so I know which number the client is calling to so I can greet them accordingly such as [company 1] 512-512-5125 or [company 2] 512-512-5125
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Will zoom add support for the Yealink AX83H in the future? I need to know whether I should return an erroneously purchased independent wireless handset or to hold on to it because it will be supported in the future.
Thank you!
My company purchased Yealink MP54 Team model phones instead of the Zoom model. Is there a way to convert them to be able to be used with Zoom. All I can see is Yealink VP59 model information.
Thanks in advance.
Does anyone know how to use Zapier to move Zoom SMS message strings to a CRM? The CRM I use is already linked to Zapier (Wealthbox) and for the moment I am using MyRepChat service to do this, but seems silly if I can just bypass MyRepChat and use a Zap to port SMS messages from Zoom right into my CRM.
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We are in the process of switching over to Zoom phone and i would like to keep using our desk phones (Yealink T41S) if possible.
I however found out they are not in the list of compatible desk phones.
Is there maybe some way to get them to work?
I have a user who wants to make calls from certain area codes depending on who he is calling (he is a Business Development Representative). Can I assign multiple phone numbers to a single user?
Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month. Check out the full lineup here: For more events, including live and on-demand training, visit our Customer Success Hub. Don’t miss out—reserve your spot and take your Zoom skills to the next level! - Zoom Digital Customer Success 🌟
📆 October 1: Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!
📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!
📆 October 9: What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!
📆 October 15: Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!
📆 October 22: Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!
📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more.
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Relatively new admin and finding the back end of this confusing, contradictory and overly complicated! I have call recording switched on, I have the voice message disabled - all works fine. As soon as I make someone a Recording Admin, the call is being recorded starts playing. Remove admin, recorded message goes away. Surely this isn't by design? Either way I need to give a user access to other people's recorded calls - what am I doing wrong?
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