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I am trying to create a shared address book for my company in Zoom. When I look up how to do that, it says to click "Contact Center Management" in the navigation menu but I don't see that anywhere. Can that have been updated to be called something else?
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Hi! We have been having an ongoing issue where one of our elevators at our college that is connected to Zoom VOIP, periodically calls the security number it is connected to. Nobody is making the call in the elevator. Of course, when the security team answers the call, the phone hangs up. I've looked at configurations for the elevators, and I really don't know what would be misconfigured from what I saw. Has anybody else had this issue? If so, if it got resolved, what is the resolution? Our other elevators seem to be working correctly. Thanks, Greensboro College
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Hello, I am honestly having the worst experience with this zoom phone thing. Calls do not show up in the history and neither do voicemails. I thought maybe I should remove the extension (thinking that might be the problem) and I do not see a way to do that either. This is very frustrating. Can anyone help? I am on the verge of just cancelling this thing.
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Hi guys. I've just wanted to ask if there was a way to have / create a link that allows the users who click that link to automatically call the number that is linked in that link? Basically it's like zoom bridge links that instantly lets you join the zoom bridge but this time, it instantly calls the number associated in it. This will basically save time in manually inputting the numbers via zoom.
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Hi I have a Zoom subscription from Japan. With it I have a 050 number for WW calls, I have many countries included/allowed under this number according to my profile details. Currently, I am in Europe and want to call France but when I enter the French number and country code, Zoom puts a +81 (Japan country code) in front of it all and cannot dial) How do I avoid this? For example, the French number is +33 1 86 12 34 56 but Zoom dials +81 0033 1 86 12 34 56 Device is iPhone 8 plus
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We have an issue that's popped up for multiple users in the last few weeks. The Zoom Windows App will not show the complete list of Voicemails for the user. Users will see a notification of a new voicemail but not be able to review it. If the user checks the Phone App or the Web App he is able to see and manage the voicemails successfully. We made sure the user's line was checked to view in Zoom Voicemail. Still not showing the complete list of voicemails. We're running Zoom version 5.10.4 (5035) in a Windows 10 environment. Any help would be greatly appreciated. Thank you much!
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Hello, is there a link to Zoom's BCP plan? This would discuss redundancy, failover testing, etc.
TY
Does Zoom have a disaster recovery plan if they go down? With our previous carrier, if their servers or system went down all of our incoming calls were routed to one mobile phone. Is this possible with zoom as well and how do I go about setting this up?
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I'm looking for a role that will enable members to view SMS content of messages in their targets. The only role I found able to view content is super admin and above.
For example, I assigned users to Compliance Admin, which says it includes the ability to "view the content of message" as well as SMS logs. But they are only able to see the logs, not the message content. They can view only the message content of their own personal messages.
Is there a way to grant a user access to SMS message content of a target and not just the logs?
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I've manually added contacts to my Zoom address book, but when I go back to my Zoom text messages, the contacts I added directly into my address book don't reflect for each respected message. I hope this makes sense.
