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Zoom Phone Additional License

SonnyBlanco
Newcomer
Newcomer

Hi everyone!

I am a new Zoom admin and here is my situation:

We have our Zoom Phone account set up including main number

US/CA unlimited calling plans are assigned to users with their own numbers.

We are in need to add more US/CA Unlimited Calling plans but when I go to the Billing section there is no option for me to buy more plans, just a grayed-out Cancel option. 

How can I add/purchase more US/CA Unlimited Calling Plans?

1 ACCEPTED SOLUTION

Manny5429
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@SonnyBlanco Do you know your Account Executive or Customer Success Manager at Zoom? They are your best allies to purchase additional Zoom Phone calling plan licenses. 

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

View solution in original post

3 REPLIES 3

Manny5429
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@SonnyBlanco Do you know your Account Executive or Customer Success Manager at Zoom? They are your best allies to purchase additional Zoom Phone calling plan licenses. 

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

Thank you! The account owner had an option for purchase and did it for me.